SER SOLUTIONS, INC. WELL-POSITIONED FOR CONTINUED GROWTH.
Vista Equity Partners Provides Capital to Support Company’s Long-term Strategic Business Goals
Dulles, Virginia, June 10, 2003 – SER Solutions, Inc., a provider of innovative software solutions that help companies achieve unprecedented efficiencies, maximize workplace productivity, and enhance customer service, today announced that Vista Equity Fund II, L.P. will provide investment capital to support SER’s long-term strategic business goals.
Vista Equity Fund II is managed by Vista Equity Partners, a San Francisco based private equity firm, which provides capital to both private and public technology-enabled companies. Vista invests in dynamic, successful companies with management teams that have a long-term perspective and are committed to maintaining leadership in their markets. Vista has more than $1.2 billion in committed capital.
“We invested in SER because of their comprehensive solution offerings and market leadership in Contact Center Solutions, Document Management for Financial Institutions, and Accounts Payable Solutions,” said Robert Smith, Managing Director, Vista Equity Partners. “Vista’s investment coupled with the compelling benefits of their offerings will fully enable them to expand their leadership position.”
”We are excited by the opportunity a partnership with Vista will provide,” said Carl E. Mergele, Chief Executive Officer, SER Solutions, Inc. “This investment will dramatically accelerate our growth and further position SER as a well-recognized name within each of our target markets.” SER’s software solutions enable businesses to increase agent productivity in contact centers, manage information archive and retrieval in financial institutions, and automate document sorting, document indexing, and data capture activities in Accounts Payable departments.
About Vista Equity Partners
Located in San Francisco, Vista Equity Partners is a private equity management firm focused on investing in technology enabled businesses, including software, outsourcing and services companies. Vista utilizes a complete combination of investment professionals, advisors, consultants and affiliates that focus on the success of its partner companies. The firm creates a variety of financial structures to ensure its investments receive time and flexibility to fully strengthen and expand their core businesses. Vista's investment approach is anchored by a unique and sizable capital base, as well as its experience in investing in companies that provide complete business solutions to their customers' mission critical needs. For more information visit www.vistaequitypartners.com.
About SER Solutions, Inc.
SER Solutions, Inc. provides innovative software solutions to help companies achieve unprecedented efficiencies, maximize workplace productivity and enhance customer service. Our contact center solutions are deployed at 8 out of the top 10 outbound teleservices agencies in the United States. Over 1,800 financial institutions depend on our integrated document management system for their document imaging, COLD/ERM, and check imaging needs. Several Global 2000 companies rely on products from SER to streamline their accounts payable processes. Behind our products and services, is a team of professionals who are fully committed to delivering quality customer service to our 3000 customers worldwide. SER Solutions, Inc. is headquartered in Dulles, Virginia, with operations in North America and Europe. Additional information on SER Solutions, Inc. is available at www.ser.com.
