Private Equity Portfolio
Social media management and online community software to deliver digital customer experience.
Lithium Technologies, Inc. provides cloud-based solutions for social media management and online community solutions that allow brands to centralize and scale social marketing and social customer service. Lithium’s suite of SaaS products leverage customer-level data and insights to help brands engage with customers more efficiently and effectively across social networks, websites, and mobile devices. The Company’s products connect brands with consumers through a single, integrated social layer to acquire new customers, reduce service costs and drive brand awareness and loyalty. Lithium analyzes nearly 480 million new digital interactions daily and has 100 million monthly visitors across its online communities.
Lithium was founded in 2001 and is based in San Francisco, CA, with operations worldwide.
Vista Foundation Fund III acquired Lithium in July 2017.
Jive-x provides online community management software that engages and supports customers and partners. The Company delivers digital experiences that build loyalty and brand advocacy, fuel sales, and provide online support. Jive-x was previously part of Jive Software, a leading provider of interactive intranet and external community solutions for businesses. The Company supports over 270 customers across a range of industries, including technology, telecommunications, education, and more.
Lithium Technologies acquired Jive-x in October 2017.