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Senior Manager/ Manager- Facilities & Administration


Cvent | Business Operations | Gurgaon, Haryana

Position: Sr. Manager/ Manger – Facilities & Operations with 8-12 years’ experience

Industry: ITES, Software Services, Cloud Computing, Financial Institutions

Function: Management – Operations

Job Profile || Key Deliverables:

  • Coordinate and manage resources, facilitate inter departmental/ inter office communications and allocate tasks and resources.
  • Support and assist Director in achieving the Organization Strategy for India office with regards to Facilities, Transport, Front Office & Admin related operations.
  • To ensure that Systems and Procedures as laid down by management are strictly complied with & to also provide inputs for possible improvements in the Target Operating Model.
  • Organize, analyze, interpret and evaluate results and provide practical cost-effective solutions for upkeep of the facility and keep multiple stakeholders aligned with the approach.
  • Develop & Manage strategy implementation for Real Estate and Facility Management to drive better services within optimum cost utilization.
  • Facilitate policy standardization and ensure successful implementation of people management practises, rewards/recognition, appraisal & incentive programs for team.
  • Manage and deliver organizational training requirements.
  • Periodically review Key Performance Indicators and ensure that these are aligned with Service Level Agreements for the function.
  • Develop detailed project plans including milestones, timelines, risk assessment / mitigation and facilitation of scope management for every assigned project/s.
  • Build the talent pipeline such that there is strong succession planning and to improve overall life cycle of the team.
  • Responsible for nurturing performance driven culture in the organisation by aligning company’s business objectives with objectives of individual teams.
  • Report timely & accurately to Management on financial & operational deliverables.
  • Effective liaison with various departments within the organization to gain support and resolve issues.
  • Effectively manage the supplier base and support Procurement function on Vendor evaluation and onboarding process.
  • To conduct frequent reviews of Budget, Target, Revenues, Resources and Inventory to implement suitable and timely actions.
  • Recommend cost effective solutions to address business challenges and / or opportunities.
  • Knowledge of WFM methodology and implementation.


Skills & Requirements

Candidate Profile

Work Experience: 8-12 years

Qualification: (UG - Any Graduate - Any Specialization) AND (PG - Any PG Course)


Desired profile:

·       Extensive experience in managing Facility related operations

·       Excellent oral and written communication skills

·       Possess the ability to motivate and maintain effective working relationships with staff and partners

·       Proficient in Excel and Data Analysis like Spend, CBA/s etc

·       Ability to rely on experience and judgment to plan and accomplish goals

Ability to successfully work