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Systems Engineer

Experienced

PowerSchool | Services | Bengaluru, Karnataka

Skills/knowledge/abilities
• Ability to act as systems and infrastructure subject matter expert during all phases of customer lifecycle
and service fulfillment
• Ability to assist in the leadership or direction of projects by accurately scoping responsibilities, estimating
level of effort, assessing outcomes, and mitigating risk
• Ability to work independently to understand, communicate, and resolve business problems in situations
where little supervision, standardization, or information exists
• Ability to work within a larger project team or department in a fast-paced, dynamic, and demanding
environment
• Ability to work concurrently on projects of varying size/scope, complexity, and duration
• Demonstrable ability to manage difficult customers with complex or challenging demands
• Ability to foster and maintain an effective relationship with colleagues, customers, and vendors
• Ability to provide advanced remote and/or onsite break-fix support
• Ability to provide efficient territory management skills to establish priorities, maintain schedules, and
manage time effectively within an assigned territory
• Ability to dependably complete reporting in a very timely and accurate manner
• Ability to anticipate, recognize, mitigate, and resolve potential problems with rigorous decisions and
solutions consistent with organizational goals
• Ability to convey information and ideas clearly, concisely, and persuasively using terminology and jargon
appropriate for the intended audience
• Demonstrable ability to scrutinize existing business processes in order to improve efficiency, quality, and
efficacy of services
• Demonstrable ability to anticipate impact of decisions before executing them by perceiving and
evaluating alternatives and looking beyond the obvious
• Ability to inspire and instill confidence in peers and colleagues by taking actions that generate respect and
demonstrates the ability to handle routine and non-routine matters with certainty
• Ability to conduct oneself with a professional appearance and demeanor
• Ability to support business strategies to improve revenue and profitability
• Ability to travel at least 65% for extended periods and to distant locations
• Ability to fulfill duties during unconventional hours and days including evenings and weekends
• Ability to lift up to sixty (60) pounds

Skills & Requirements

REQUIRED KNOWLEDGE AND EXPERIENCE
• 6 + years of experience in systems design, systems analysis, and systems deployment in support of
multi-platform system integrations
• Demonstrable experience with the design, analysis, deployment, integration, optimization, troubleshooting, and
consultation of the following disciplines or technologies is required:
• virtualization software including VMware and/or Hyper-V
• cloud computing programs including Amazon EC2 and/or Microsoft Azure
• SSL Accelerator/load balancer appliances from F5, Cisco, and/or Kemp Technologies
• complex client/server and web-hosted application software
• client and enterprise-level operating systems including Macintosh, Windows, and/or Linux and network
operating systems including Microsoft, Novell, and/or Cisco
• LAN, WAN, and wireless networking concepts and fundamentals such as DNS, DHCP, SSL, firewalls,
VLAN's, IP subnetting, routers, switches, and TCP/IP networking
• storage technologies such as Storage Array Networks (SAN), Network Attached Storage (NAS), Direct
Attached Storage (DAS) and RAID strategies governing data storage
• LDAP solutions such as Active Directory, Novell eDirectory, and Apple Open Directory
• Windows PowerShell and scripting
• enterprise backup systems and best practices
• Bachelor's Degree in Computer Science, Information Technology, or other technical discipline, or experience
commensurate with a four-year degree is desired.
• One or more certifications indicating formal training and expertise with the design, analysis, deployment,
integration, optimization, troubleshooting, and consultation of technical or project management disciplines is
desired.