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Call Agent - Reservations - Licensing Sales - Remote

Entry Level

Aspira | 108 - Call Ctr Home Based | San Diego, CA

Are you interested in working from the comfort of your own home? Do you have excellent customer service skills?  If so, we are currently looking for residents within the states of:

Alabama (AL), Georgia (GA), Idaho (ID), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Mississippi (MS), New Hampshire (NH), North Carolina (NC), Oklahoma (OK), Pennsylvania (PA), South Carolina (SC), Tennessee (TN), Utah (UT), Virginia (VA), Wyoming (WY)

Apply today to join our team of remote customer service agents! 

Perks:

  • Pay is hourly based on location; paychecks are paid bi-weekly
  • Wage is $8.00 an hour; wage is non-negotiable
  • Save on transportation costs by working and training from home
  • No outbound calling or commission requirements
  • No need to use your own personal computer! We will provide a thin client with preloaded programs, dial pad, headset, keyboard, and mouse. All listed equipment is shipped directly to your home!
  • Connect with your team of co-workers and our valued customers
  • Enjoy our Employee Incentive program on Day 1 of taking live calls!

Since 2006, our at-home customer service agents have been assisting customers with camping & activity reservations, as well as hunting & fishing licensing needs across North America.    

Requirements:

  • A quiet, distraction-free work environment
  • Standard landline phone or a cable/digital phone provider that our systems support; cell phones or satellite phones cannot be used with our system
  • High-Speed internet connection with the ability to connect directly to the modem via Ethernet cable (no wireless connections)
  • You must provide your own standard desktop monitor (thin clients are not compatible with all-in-one computers, tablets, laptops or TV’s)
     

Job duties include:

  • Provide over-the-phone assistance for client requests, questions, and light troubleshooting.
  • Accessing company programs within company databases to meet customer requests.  
  • Communicate effectively while referencing Company scripted material, policies, guidelines, and procedures.
  • Maintain productivity goals and quality assurance standards.
  • Maintain an excellent attendance record.
  • Attend all mandated virtual training sessions, including any ongoing training and development plans.

AspiraTM provides connected experiences for the outdoor recreation industry. Our comprehensive suite of reservation and licensing technology and service solutions support federal, state, provincial, and local government park, campground, and conservation agencies, conveniently connecting them with outdoor adventure seekers from around the world. Aspira is headquartered in Dallas, TX with nine offices worldwide. For more information, please visit AspiraConnect.com

AspiraTM is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.