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Project Manager

Experienced

Cvent | Client Services | Draper, UT

Cvent is an exciting, fast-growing tech company that provides industry-leading software to event professionals around the world. Our suite of services – online event registration, venue selection, mobile apps, email marketing, web surveys, and targeted hotel advertising opportunities – have positioned us a major player in the estimated $565 billion global meetings and events industry.
 
The proof of the results that we deliver is demonstrated by the customers that choose us, including over 80% of the Fortune 100, more than 10,000 small and medium businesses and over 100,000 hotels. 

The Project Manager (PM) plays a key role as part of Cvent’s Events professional services organization. The PM will follow outlined processes and best practices to provide an excellent customer experience and drive long-term customer retention. This role will provide proactive project management by being the first point of contact to the events customers while managing the overall project execution and internal team deliverables.

What You Will Be Doing
  • Act as a liaison between the client and Cvent, providing strong team representation and setting proper client expectations
  • Work with clients and internal project management team to identify, assess, and document client requirements
  • Direct and coordinate the efforts of all Cvent employees or partners who work on the event
  • Manage team assignments and ensure issues are identified, tracked, reported on and resolved in a timely manner
  • Provide advice, consultation, and training to clients based on industry best practices

What You Need for this Position

  • Bachelor’s degree in business management, IT, computer science, or related field
  • 3+ years of experience in operations, implementation, project management, or technology consulting
  • Ability to travel to events, tradeshows, and conferences up to 40% depending on client needs
  • Experience in event management and/or meeting planning strongly preferred
  • Experience/familiarity with web development technologies a plus.

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