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Corporate Trainer, Client Success

Experienced

Cvent | Client Services | Tysons Corner, VA

Cvent has an opportunity for a Corporate Trainer in our Client Services department who will help design, plan, implement, and evaluate high quality training on a variety of Cvent products and services for new hires and existing employees.

This is an exciting opportunity for a position in a dynamic, growing learning & development team that will primarily be responsible for the onboarding of new hires. The ideal candidate will be passionate about helping others develop, excited about technology and eager to partner with internal stakeholders in the development and delivery of training. This position will report to the Corporate Training Team Lead in Client Services. This role will be based in the McLean, VA office.


What You Will Be Doing

 

  • Deliver Instructor Led and Web Based training to new hires and existing employees on Cvent products as well as topics including soft skills, processes, and procedures
  • Conduct front-end analysis to identify instructional goals; performance gaps, and needs assessment
  • Translate needs analysis and functional specifications into an audience-appropriate, clear, and concise course design
  • Create and maintain instructor materials (course outlines, instructional materials, and training aids) for both internal and client training engagements
  • Contribute to the effective development, coordination and presentation of product training for all employees including role specific training and new hire onboarding thru Cvent University (US and India offices)
  • Coordinate internal training sessions including and not limited to scheduling conference rooms, having materials prepared, checking technical specs, etc.
  • Assist with the development of new testing and assessment processes
  • Contribute to a new Learning Management System (LMS) with videos, courses, and other training tools
  • Evaluate the effectiveness of training programs and provide feedback to management and leadership
  • Travel from 10% - 25% (International and Domestic)- these trips will range from several days to several weeks at a time, depending on training requirements

 

What You Need for this Position
 

  • 2+ years of training experience or experience with Cvent’s products is highly desired
  • BA or BS is highly desired
  • Instructional Design, Computer Science, or equivalent education and experience
  • Experience in designing and developing training programs preferred
  • Experience in web development, design and graphic design a plus
  • Require excellent Interpersonal, presentation, and verbal and written communication skills
  • Must be able to quickly learn and implement new and complex ideas, relay those concepts to others, and apply appropriately
  • Must be able to act independently to achieve needed results

 

EEO[/AA]Minorities/Females/Disabled/Veterans
Cvent maintains a drug-free workplace