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HR Shared Services Specialist

Experienced

Cvent | Human Resources | Draper, UT

The HR Shared Services Specialist/Office Manager provides a variety of HR and office related services directly to employees, candidates, visitors and management within a designated region. Travel to HQ and other offices within region as needed.

What You Will Be Doing

  • Serves as primary HR point of contact within defined region; working often other regionally-based shared services specialists as well as the talent acquisition, talent management and HR operations teams in the HQ office
  • Supports the talent acquisition team by coordinating onsite interviews, gathering feedback from interviewers and providing feedback on ways to improve the candidate experience
  • Leads the onboarding process including new hire preparation, orientation and setup to ensure a smooth transition from candidate to employee
  • Receives and responds to employee requests concerning HR policies, procedures, and processes; appropriately routing requests and working cross functionally with Payroll, Tier 2 & 3, the specialist/COE and other support functions to resolve open cases in a timely fashion
  • Collaborates with the HR business partners regarding employee matters; escalating new issues originating onsite as needed
  • Performs HR event coordination such as social functions, team buildings, trainings and HR presentations by reserving conference rooms and facilities, sending invitations, tracking completion, etc.
  • Maintains employee confidence and protects the company’s intellectual property by keeping HR records compliant and electronically secured in employee/HR files
  • Assists HR team with various HR programs, research projects and/or special projects as needed.
  • Updates HRIS with employee changes as needed
  • Maintain a professional office environment including general office purchasing
  • Greet visitors, answer or direct inquiries, receiving and processing mail and packages
  • Maintain, organize and restock common areas such as break room, copy room, conference rooms with supplies and equipment
  • Work with Business Operations on real estate matters and office renovations, build outs and moves, as needed
  • Assist local leadership with special projects and events as needed
  • Assist with quarterly business review(s) for regional office
  • Act as liaison for office spending & budget by working with finance monthly

What You Will Need for this Position

  • Bachelor’s Degree in a related field
  • 3-5 years of professional exposure in an HR department
  • 2+ years of experience in an administrative and/or office assistant role in a corporate environment
  • Proficient with Microsoft applications, Word, Excel, PowerPoint, and Outlook
  • HR Systems experience preferred; Workday, ADP WorkforceNow and ADP payroll are strong pluses
  • Proven experience in demonstrating high levels of reliability and professional conduct
  • Skills in exercising initiative, sound judgement, discretion, decision making, and organizational skills to achieve assigned goals
  • Must be articulate, have strong oral and written communication skills, and a professional demeanor
  • Ability to maintain high levels of confidentiality and trust
  • Exceptional interpersonal skills. Able to interact and develop relationships with all levels of the organization
  • Strong attention to detail, follow up, and organizational skills
  • Extremely organized with strong prioritization skills, detail-oriented, and have the ability to multi-task
  • Quick learner, with a positive attitude and ability to work well independently and within a team
  • Ability to take direction from diverse sources with a variety of management styles

EEO[/AA]Minorities/Females/Disabled/Veterans

Cvent maintains a drug-free workplace