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Business Development Representative

Entry Level

Jamf | 800 - Marketing | Minneapolis, MN

Jamf is looking for an energetic and driven self-starter with a high level of initiative to thrive in a fast-paced and rapidly growing company. As a Business Development Representative (BDR), you will be responsible for identifying, developing and qualifying inbound leads. In this role, you will be a prospective customer’s first point of contact and serve as a brand ambassador by delivering extraordinary service. The ideal candidate is passionate about sales, has a positive can-do attitude, and is a true team player.

Responsibilities:

  • Manage and follow-up on all inbound leads received through the website, live chat, email, telephone and other routes to market 
  • Cultivate relationships with prospective customers through a variety of mediums including outbound cold calling, email, and social media 
  • Qualify and identify the needs of prospective customers and coordinate internally to provide a smooth handoff to the sales organization
  • Track and manage prospecting, qualifying and nurturing activities within Salesforce.com CRM and verify accuracy of data added to the database
  • Maintain accurate records of leads passed from marketing to sales, conversion rates and success of leads converted into opportunities
  • Identifies and updates duplicate lead records in Salesforce.com CRM
  • Coordinate and schedule initial meetings and demos with prospects as needed 
  • Collaborate with the sales team to continuously improve the prospect to customer journey
  • Maintain an active dialogue with marketing by reporting trends and common questions for improvement of lead flow process
  • Make refinements to qualification strategy as product enhancements and new features are introduced
  • Become astute at understanding challenges our prospective customers face and how our product fits their needs 
  • Serve as a brand advocate who contributes ideas, strategies and logic to advance the Jamf brand, culture and vision 
Skills & Requirements

 

  • 4 year / Bachelor's Degree preferred; a combination of relevant experience and education may be considered
  • Experience using CRM systems (Salesforce preferred) 
  • Strong communication and customer service skills
  • Ability to tailor communication style with multiple personalities and requests 
  • Fast learner, self-motivated, goal oriented
  • Strong time management and multi-tasking skills
  • Resourceful and curious to find answers in an unstructured environment
  • Commitment to a schedule that coincides with the customer’s work day

Location: Minneapolis, MN

Travel: Less than 10%

Education: Bachelor's degree preferred

Manager: Senior Manager, Demand Generation