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Technical Services Consultant

Experienced

Trintech | Professional Services | Addison, TX

As a Technical Services Consultant, you will be a technical resource within the professional services team supporting our clients. Your role will serve as individual contributor relating to technical aspects of the installation, implementation planning/training, and configuration/customization phases of an implementation. You will have direct contact with clients both on-site and remote as well as contact through team communications.

Primary Responsibilities

  • Provide technical implementation and design leadership to clients for the Trintech product suite.
  • Manage or participate in project planning, implementation design, system configuration, client training and solution deployment
  • Installation and initial configuration in various environments (Windows; SQL Scripting; IIS)
  • Develop custom reports and custom reports for proprietary report design engine
  • Assist in trouble shooting environmental system issues
  • Working knowledge of Windows Security and Networking Infrastructure
  • Collaborative approach and excellent interpersonal skills
  • Ability to manage multiple concurrent projects
  • Ability to effectively communicate in verbal & written formats, including articulation of clients’ business challengesMinimal travel estimated at less than 10%
  • Passion for client success
  • Working knowledge of SQL Server or Oracle and SQL Scripting skills.
  • Knowledge in Power BI, Crystal reporting, Jaspersoft or Intellicus is helpful
Skills & Requirements

Essential Education and Experience

  • 3+ years related technical experience
  • Prior experience with software services consulting of accounting solutions highly preferred
  • Experience with customer-facing technical resource installing and configuring software on Windows environment