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Network Administrator

Experienced

PowerSchool | G&A | Folsom, CA

The Network Administrator designs, develops, analyzes, deploys, integrates, optimizes, configures, evaluates, tests, debugs, and administers internal and PowerSchool customer network environments. This position uses their understanding of emerging technologies, industry best practices, and system requirements to recommend and incorporate specific elements of architecture, software, and hardware components in designing, troubleshooting, and optimizing network environments. This position supports opportunities for process improvement, reengineering, and automation in order to improve customer satisfaction and reduce costs. This positions is expected to leverage their expertise and skillset and may be asked to provide guidance and mentorship to peers during informal knowledge transfer opportunities and formalized training. This positions will document all aspects of projects and solutions including its design, maintenance, administration and support. This positions may be called upon to act as a point of escalation for needs within and outside of conventional business hours in advance or an on-call capacity. 

 

Essential duties and responsibilities include the following.

 • Expert of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)

• Strong understanding of the OSI or TCP/IP model

• Design and implementation of new solutions and improving resilience of the current environment;

• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating • Securing network systems by establishing and enforcing policies, and defining and monitoring access;

• Designing system configuration, directing system installation, defining, documenting and enforcing system standards;

• Undertaking data network fault investigations in local and wide area environments, using information from multiple sources

• Support and administration of firewall environments in line with security best practices

• Upgrading network equipment to the latest stable firmware releases

• Configuration of routing and switching equipment

• Remote support of on-site engineers and end users/customers during installation

• Communicating with customers via email and phone

• Remote troubleshooting and root cause analysis of networking issues

Skills & Requirements

Qualifications include:

• Bachelor's Degree in Computer Science, Information Technology, or other technical discipline, is desired. One or more certifications indicating formal training and expertise with the design, analysis, deployment, integration, optimization, troubleshooting, and consultation of technical or project management disciplines is desired.

• 2-3 years’ experience in designing, implementing, maintaining, and supporting network infrastructures in multi-platform environments

• Work within a larger project team or department in a fast-paced, dynamic, and demanding environment 

 • Excellent ability to work concurrently on projects of varying size/scope, complexity, and duration

• Excellent ability to assist in oversight of projects by accurately scoping responsibilities, estimating level of effort, assessing outcomes, and mitigating risk caused by new product releases or other factors

• Excellent ability to anticipate, recognize, mitigate, and resolve potential problems with rigorous problem solving skills to identify decisions and solutions consistent with project goals

• Excellent ability to convey information and ideas verbally and in writing in a clear and concise manner using language, grammar, terminology, and jargon appropriate for the intended audience

• Excellent demonstrable ability to scrutinize existing business processes to improve efficiency, quality, and efficacy of services through automation and other programming

• Excellent demonstrable ability to anticipate impact of decisions before executing them by perceiving and evaluating alternatives and looking beyond the obvious

• Ability to work no less than one half of the work day (four or more hours) Monday through Friday within the window of 8AM to 5PM Eastern Time

• Ability to work varied shifts, as needed