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Benefits Administrator


CentralSquare Technologies | G & A | Lake Mary, FL


The Benefits Administrator will assist with multiples aspects of the day-to-day internal and external administration of multi-state U.S. & Canada based employee benefits. Plans consist of Healthcare, Life AD&D, Disability, 401(k) and various ancillary and voluntary products. This position will also assist in the administration of Wellness programs and Leave of Absence programs (FMLA) and benefits (STD, LTD).



  • Interact internally with HR Representatives, functional leaders and staff to respond to employee questions, resolve problems and effectively communicate an understanding of the organization’s benefit and policies
  • Liaise with external benefit vendors and consultants on plan administration, benefits and service issues
  • Work closely with Human Resources, Finance and Payroll teams to share and confirm benefit enrollment and payroll deduction information as appropriate
  • Assist with all administrative aspects of annual open enrollment including, but not limited to communications, web and onsite meeting coordination and onsite meeting presentations
  • Assist with day-to-day employee communications and web-based administrative tools
  • Process web-based employee transactions including new hire enrollment and employee qualifying life event changes
  • Follow policies and procedures and assist with developing and administering process improvements to ensure effective departmental efficiency and compliance with federal, state and local laws related to health and welfare benefits and Leave of Absence
Skills & Requirements


  • Bachelor’s degree in Human Resources or related field
  • 3-5 years of experience with benefits administration (Cigna & 401k – Fidelity)
  • Strong Excel and PowerPoint skills
  • ADP WorkForceNow experience preferred
  • Knowledge of Self-Funded plans
  • HSA Administration
  • Benefits related Invoice reconciliation
  • Compliance reporting
  • Form 5500 audit and filing
  • Leave / FMLA Experience / STD & LTD Claims
  • New Hire / Open Enrollment
  • Deduction code set up for Payroll processing
  • Knowledge of Canadian benefits a plus, but not required