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Sales Engineer

Experienced

Applause | Sales | Chicago, IL

Are you passionate about new technology and digital applications as well as helping customers succeed? Do you want to be part of a fast-growing organization that already counts many leading brands as customers?  We are looking for a pre-sales engineer/ solutions consultant who wants to leverage their expertise in digital quality to help customers bring higher quality digital innovations to market.

As a Sales Engineer, you will be responsible for providing presales technical/ functional support to prospective clients and customers while ensuring customer satisfaction, through online/in-person sales efforts.  Acting as a digital QA solution expert for enterprise sales you will; develop and deliver high-quality Applause presentations and demonstrations. Present and articulate benefits of Applause “in the wild” digital QA solutions.  Develop thought leadership perspectives on Digital / IoT QA to help our customers adopt best practices.  Develop and deliver proposed solution presentation to customers, estimate pricing and create statements of work.

Responsibilities

  • Act as the Digital Quality technical lead, controlling the voice and message of interactions with customer technical teams.
  • Provide pre-sales technical/functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision, through online sales efforts
  • Operate as a digital quality spokesperson, promote the sales effort by helping customers optimize QA in the software development life cycle
  • Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Applause Digital QA strategy.
  • Lead detailed discovery and scoping calls
  • Work closely with sales to review requirements and develop value-focused proposals
  • Describe the benefits and value of integrating Applause’s professional QA community integrates into a customer’s SDLC
  • Work with sales to create and submit proposals and SOW’s
  • Work with the project delivery team to effectively communicate sold solutions

Qualifications

  • Experience working and communicating directly with Managers, Directors, VP and C-Level personnel
  • Ability to quickly review customer’s products to build knowledge and determine quality needs
  • Excellent written and verbal communication skills are required
  • Professional services/deliver experience required (ideally with you taking part in selling engagements)
  • Experience with one of the following areas a plus; functional QA, payments, UX, automation, or security a plus
  • Experience with value selling or challenger selling a plus
  • Self-motivated and can-do attitude
  • B.S. in Computer Science / Information or equivalent experience
  • Master’s in business administration or computer science a plus

Company

Applause is the worldwide leader in crowd testing and digital quality. Software is at the heart of how all brands engage users, and digital experiences must work flawlessly everywhere. With highly-vetted testers available on-demand around the globe, Applause provides brands with a full suite of testing and feedback capabilities. This approach drastically improves testing coverage, eliminates the limitations of offshoring and traditional QA labs, and speeds time-to-market for websites, mobile apps, IoT, and in-store experiences. Thousands of leading companies — including Ford, Fox, Google, and Dow Jones — rely on Applause as a best practice to deliver high-quality digital experiences that customers love. Learn more at www.applause.com.