Our Firm



Cloud Operations Specialist


Allocate Software | Operations | ,

About Allocate:
At Allocate we operate in fast-moving and complex environments, which demand that organisations optimise the deployment of their most valuable asset: our people.
We bring an in-depth market knowledge and wide-ranging expertise to the development of innovative solutions, designed to drive the inefficiencies out of people-orientated processes, while maintaining and improving service quality.
Our teams work with customers on a collaborative basis, enabling them to respond rapidly to new challenges and opportunities with passion and enthusiasm.

Role Summary:
The Allocate Cloud Operations team delivers SaaS services that supports over 700,000 healthcare workers in the UK and globally. 
The Operations Specialist is accountable for the day to day management of cloud infrastructure and service quality. The role will also involve the maintenance, upgrades and further development of associated cloud infrastructure. The Operations Specialist will report to the Operations Manager and will work with a variety of internal teams to implement an effective and scalable framework for the delivery of Allocate Health Suite.  

Where we are going:
It’s an exciting time to work for Allocate Software. The Company is growing fast both organically and by acquisition, creating a vibrant, dynamic environment and generating attractive opportunities for personal development. Allocate are continuing to invest in cloud technology and continuous delivery of our SaaS solutions to our customers. 

• Managing, supporting, maintaining and improving the project’s infrastructure, automation, continuous integration system and application release process.
• Infrastructure automation leveraging configuration management tools.
• Cross functional agile teams who own their products in a Continuous Delivery environment.

Skills and Knowledge:
• Managing complex multi-tier enterprise infrastructure environments.
• In-depth knowledge of platform and application automated deployment technologies.
• Understanding of software and infrastructure architecture including performance tuning applications, infrastructure and databases.
• In depth knowledge of virtualisation platforms and cloud orchestration technologies such as AWS and VSphere.
• Learn new technologies and keep abreast of existing technologies and to be able to apply these to project work and every day activities.
• Knowledge of building systems in an auto scaling environment including Self-Healing systems.
• Solid knowledge of Microsoft Windows Server 2012, Microsoft Windows Server 2016 and other Microsoft technologies.
• Write, review and take responsibility for concise and comprehensive technical documentation. 
• Evidence of problem solving and providing creative solutions.
• Collaborate with the team and others to deliver high quality solutions.
• Capable of working in a high-pressure environment.

Other beneficial Skills:
• Knowledge of networking standards, connectivity & VPN connections. 
• Good database knowledge and SQL skills in relation to performance tuning (MS SQL PostgreSQL & MongoDB).
• Understanding on monitoring and analytical tools such as Splunk.
• In-depth configuration management, automation and scripting skills including use of a scripting language such as Ruby and/or PowerShell.
• MCITP, MCSA, VCP or equivalent accreditations.

What we offer in return:
• Ownership of your work and a great technical challenge.
• An exciting and dynamic place to work.
• Opportunity to shape the future of the team.
• 25 days paid holiday plus bank holidays.
• Life Assurance & Private Healthcare.
• Season Ticket Loan.
• Group Pension Scheme.
• Allocate Extras – Group benefits portal (e.g. Childcare Vouchers, Cycle to Work, Holiday Purchase, Gym).