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Project Manager

Experienced

EagleView | Operations | Rochester, NY

Our team is looking for a Project Manager. The Project Manager for Support the PMO's mission through successful directing, planning, execution, and delivery of EagleView internal and customer Projects. 

Primary responsibilities

  • Pre-Contract
    • Work with Sales to determine project viability
    • Support proposal, quote, and contract generation with preparation of maps, shapefiles, related geospatial data, and use of project management tools such as Gantt charts
    • Develop and garner alignment on project requirements, including scope, schedule, and deliverables 
    • Assist with RFPs (Requests for Proposals/Pricing) as needed 
    • Review and sign off on contract parameters
  • Project Management
    • Manage the flow of information to internal and external customers including, but not limited to contract details, deliverables, project status, project history, timelines, and data quality 
    • Provide clear and frequent communication and updates both internally and externally to drive a positive project outcome 
    • Develop and maintain a consultative relationship with clients 
    • Coordinate project details and requirements, expectations, and issues internally with Sales, Contracts, and Production departments 
    • Proactively manage risks and propose solutions
    • Provide and oversee build materials and resources for internal departments (Flight Operations, Geomatics, et cetera as applicable to project type)
    • Ensure quality and completeness of project deliverables through direct review 
    • Support Program Managers’ overall reporting by providing project-level detail and status
  • Project Delivery and Ongoing Support
    • Ensure delivery to established project schedule and requirements
    • Manage customer concerns and inquiries until resolved 
    • Support and/or present at in-person customer visits/meetings
  • Salesforce Management
    • Update, document and maintain project milestones and communications in Salesforce 
    • Provide building instructions and product specifics for internal stakeholders 
    • Maintain project health reporting statuses
    • Ensure quality and completeness of data supporting PMO KPIs
  • Product Expertise
    • Develop a strong working understanding of the company’s technologies and processes 
    • Have working knowledge of the EV Products and Markets, including but not limited to:
      • Imagery/AccuPlus/Ortho Only/IR
      • LiDAR and elevation products
      • HCA/Planimetrics 
      • ChangeFinder/Building Outlines
      • Government
      • Infrastructure/Energy  
      • Federal 
      • Insurance
  • Training and Documentation
    • Active participant in new hire and Sales training 
    • Write, update, review, and assist with managing the PMO’s training materials specifically pertaining to Project Management 
  • Other duties as assigned
Skills & Requirements

  • Previous Project Manager experience preferred 
  • Previous customer service and/or experience with customer engagement preferred
  • Excellent organizational and planning skills - ability to keep accurate detailed records and communicate project needs in a timely manor 
  • Ability to work efficiently and respond quickly to internal and external inquiries 
  • Demonstrates a strong work ethic – completes work in a timely fashion, takes on challenges willingly
  • Trustworthy and an excellent team player – Pitches in to help others without question, shares tips/skills to help the team work more efficiently, and promotes a supportive environment for all colleagues 
  • Demonstrates flexibility and adaptability – ability to switch gears when priorities and workloads change in a dynamic work environment 
  • Resourceful - Ability to quickly learn applications such as ArcGIS (i.e., ESRI's ArcMap), database programs, and Salesforce.com 
  • Punctuality and willingness to work until the task is completed 
  • Complete comfort with Microsoft Windows operating systems and Office software 
  • BA/BS in Business, Communications, GIS, Imaging Science or related disciplines with 1-2+ years’ experience preferred