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Associate Professional Services Consultant

Entry Level

Aptean | Business Operations | Mississauga, Ontario

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!! 

About Aptean

Aptean  provides very specific industries with very specific ERP, supply chain management, and customer experience solutions. In today’s fast-paced, highly competitive economy, organizations don’t have time to waste forcing homegrown software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds – with industry-specific solutions instead of generic software, expert support instead of making you go it alone, and a steady influx of new ideas instead of the status quo. That is why over 2,500 highly specialized organizations in more than 20 industries and 54 countries rely on Aptean to streamline their everyday operations.

Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve.

Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.

About Role

Provide application consulting and support to Aptean customers.  Participate as a member of the implementation team to deploy new projects, and/or provide on-going support to their existing installation.   Consult with customers in the configuration and usage of application modules; research and resolves problems and issues. Manage customer expectations and foster positive business relationships with all customers.

Requires interface with customers and other team members. May involve travel to customer sites.

Knowledge: A professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

Complexity: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

Supervision: Normally receives little instruction on day-to-day work, general instructions on new assignments.

Skills & Requirements

Education (Indicate the minimum level of education necessary for this position. Check all that apply and indicate specific degree as applicable to the side (e.g., Bachelor’s in Computer Science)

Work Experience (Indicate the approximate years of relevant work experience necessary for this position)

Typically requires a minimum of 2 years of related experience with a Bachelor’s degree; or equivalent work experience. Typical range is 1-3 years.

Skills and Abilities

  • Possesses working knowledge of the Aptean application and demonstrates proficiency in key areas of the application.
  • Understands the industry and business environment served by the application.
  • ERP implementation experience for two or more of the business processes is preferred:
    • Accounts Payable/Accounts Receivable
    • Cash Management
    • Month-end Closing
    • Warehouse Management
    • Inventory Management
    • Material/Ingredient Control
    • Quality Management
  • Excellent time management and organizational skills.
  • Excellent verbal and written communication skills.
  • Strong analytical problem solving and decision making skills.
  • Ability to work efficiently and independently and do whatever it takes to get the job done.
  • Ability to handle difficult or sensitive situations with diplomacy and tact.
  • Track record in providing outstanding customer service.
  •  Ability to travel to customer sites as required.
  • Experience in the equipment services industry is an asset.

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

 

For Canadian Applicants:

At Aptean, we are committed to providing equal access to employment opportunities across our organization. If you require any accommodation assistance throughout the recruitment and selection process, please send an email to careers@aptean.com or contact us at (855) 411-2783 and ask for Human Resources. Let us know the nature of your request and your contact information and we would be happy to assist you.

For American Applicants:

Aptean, Inc., is an Equal Employment Opportunity Employer. In accordance with applicable federal, state, and local laws we do not tolerate discrimination or harassment against any applicant for employment or employee with Aptean because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other group status protected by applicable law.