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Senior Wintel Engineer

Experienced

Advanced | Operations (Managed Services) | Bangalore, Karnataka

We're ADVANCED

We’re one of the UK’s largest and fastest growing software companies. True partnership is the defining thing that enables us to stand out from the competition. We pride ourselves on delivering focused software solutions for the public sector, enterprise commercial and health& care organizations that simplify complex business challenges and deliver immediate and high-quality value.

POST TITLE                  :           Senior Wintel Engineer

LOCATION                   :           Bangalore - India

REPORTING TO           :           Respective Line Manager

EXPERIENCE LEVEL    :           7 to 12 Years

PROJECT                       :           Manage Services

 

JOB DESCRIPTION:

 

The Requirements

You Will:

o    Cover 7x24x365 as part of a shift rota

o    Provide 2nd and 3rd line support for server infrastructure

o    Assist other teams with infrastructure issues

o    Proactively manage and administer server environments; analyse customer requirements, gather and analyse data, recommending solutions

o    Assist with implementation and testing of DR solutions for new and existing customers

o    Conduct and report root cause and problem investigation for infrastructure and application issues to senior management

o    Review and implement security recommendations

o    Investigate and report security breaches

o    Product / update support documentation

o    Undertake knowledge transfer to internal operation teams

o    Provide technical support as requested

We would like you to have:

o    Wide depth of knowledge and experience working with several Windows server technologies

o    An ability to manage complex and large scale technical solutions

o    Extensive operational experience in deploying and managing Microsoft solutions

o    Excellent communication skills, both written and oral

o    An ability to deal with sensitive customer issues

o    An ability to provide technical input into bid, project and technical documents

o    An ability to manage time and multi-task effectively.

o    An existing Microsoft Certified Systems Engineer (MCSE) or equivalent

Essential Skills:

o    Microsoft Windows Server (2008, 2012 and 2016)

o    Active Directory

o    Exchange Server (2010, 2013 and 2016)

o    Office 365

o    VMware ESXi 5.5/6.0

o    Windows and hardware clustering technologies

o    Security products (such as anti-virus, firewall etc)

o    Backup solutions (i.e. VEEAM, Backup Exec etc)

o    Mobility solutions (Exchange ActiveSync, Airwatch etc)