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Operations Manager

Experienced

Cvent | Business Operations | Washington, DC

A best friend's wedding, a 10th anniversary party,  an exclusive NFL training day lunch, a NASCAR race, Dreamforce, The Grammys, a first concert, the opening of a new museum - we all have a favorite event.

 

Events and meetings make an impact that lasts a lifetime. And, as more and more of our lives are spent online, this time offline is truly rare. So, at Social Tables, now a Cvent company, our goal is to make it easy to bring great people together, face-to-face.

 

With more than 4.5 million successful events brought to life using our award-winning event management platform, we'd say we're well on our way. As we look to the future, we're focused on continuing to innovate and create stronger partnerships to bring joy through the power of in-person connection. And that's where you come in!

 

If you want a job where there’s more enthusiasm than there is red tape, where ideas are sought after and celebrated, and where hard work changes the course of human history, then Social Tables may be the place for you!

 

As the operations leader, and as an advisor and strategic business partner to the leadership team, the Operations Managers’ responsibility is to ensure key programs and projects are executed successfully.

Program Support

  • Execute employee-facing culture and cross-functional programs in a dynamic, fast-paced environment; incorporate employee feedback, analyze and measure results, make recommendations for process improvement
  • Support business unit leadership by ensuring strategic projects advance in a timely manner that is communicative and transparent to relevant stakeholders
  • Provide guidance to meeting owners to ensure key points are addressed and information is yielding productive conversations that support business unit objectives
  • Attend and facilitate strategic discussions to ensure that good decisions are reached and the decisions are carried out

Meetings and Events Management

  • Manage event strategy and ensure a Social Tables brand experience for internal and external facing participants
  • Ensure the business unit and its mission, programs, products, and services are consistently presented in strong, positive image to relevant stakeholders

Leadership

  • Serves as a thought leader and partner to the leadership team of the business unit;  influences the overall agenda of the organization, offers the leadership team perspective they might not see, and challenges ideas before they are committed to action
  • Advocates / promotes organization and stakeholder change related to business unit mission
  • Supports motivation of employees in business unit products/programs and operations

Communications Management

  • Helps the leadership team and their teams interpret and carry out the GM’s vision and strategic intent
  • Ensures the business unit has sufficient and up-to-date information

Systems and Office Management

  • At least 3 years working within an executive level capacity
  • Ability to make time appear out of nowhere.
  • Ability to deal effectively with senior business leaders.
  • Exude Hospitality. You are warm and welcoming whether screening calls or greeting guests at the office your warmth and friendliness make the guest feel great about this company
  • Flexible and willing to accept additional assignments to support the executive.
  • Strong work ethic, motivation and enthusiasm
  • Ability to adapt to a fast-moving and constantly changing environment
  • Unfaltering honesty and emotional maturity and professionalism
  • Strong organizational skills and extreme attention to detail
  • Ability to take ownership of issues and manage to completion, proactively anticipate next steps and determine alternative improved means to complete assignment
  • Excellent oral and written communication skillsHigh proficiency with Mac/OS X, iOS, Gmail/Google Apps, Microsoft Office, and technology in general
  • Ability to multitask and manage a high volume of varied activities
  • Desire to learn the business and take on additional responsibility

Our benefits set you up to do your best work, how you like to do it. We offer competitive salary packages, an extensive benefits package for all full-time employees including medical, dental, vision, annual bonuses, 401K Match, in office gym, and other great perks! And, we're committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply.

 

EEO[/AA]Minorities/Females/Disabled/Veterans

Social Tables and Cvent maintain a drug-free workplace

 

Skills & Requirements