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Lead Generation Supervisor

Experienced

Omnitracs | OT MEX - Sales & Marketing Svcs. | Mexico City, Mexico City

Lead Generation Supervisor

 

ESSENTIAL RESPONSIBILITIES AND DUTIES:

·         Duties include the supervision & management of the Business Development team to inbound and/or outbound telesales activities for inbound and outbound leads.

·         Works to achieve monthly sales-qualified lead goals driving interest in Omnitracs products.

·         Generate demand and brand marketing support

·         Present our company to potential clients. Identify the client's needs and suggest appropriate solutions / products / services

·         Learns and utilizes organized lead processes, maintaining data-quality standards at the highest level.

·         Serves as the guide for the Business Development team to be the first point of contact for Omnitracs Mexico’s Sales & Marketing and represents our professional & client serving reputation.

·         Becomes knowledgeable of company's products and target industries to facilitate sales efforts.

·         Rate potential customers of marketing campaigns as sales opportunities

·         Provides information to the team members & prospects in order to educate and inform new opportunities about Omnitracs products and services.

·         Increase the return to the company through attention, prospecting, increased portfolio of prospects and campaigns

·         Utilizes CRM database (Salesforce.com) to track activities, make important reports for the business, update data and competitive information.

·         Uses time efficiently in order to meet personal & team goals and work collaboratively with other departments.

·         Develop proficiency using databases, contact list & industry directories and other source to generate successful tele campaigns for the team & the business

·         Adhere to company policies & procedures and departmental best practices.

·         Present a professional image at all times both internally and externally.

·         Perform other duties as assigned to support the Marketing team & other departments.

Skills & Requirements

Skills & Requirements

 

·         EDUCATION:  Bachelor’s degree or higher or equivalent work experience from Administration, Commercial Relations, Marketing, Industrial Engineer or related majors.

·         EXPERIENCE: 4 or more years of experience selling, via phone, software products or services to customer accounts. Experience leading telemarketing teams, Call Center Supervision, oriented to Sales and development of prospects.

 

KNOWLEDGE/SKILLS/ABILITIES:

  • Advanced knowledge of Microsoft Excel, Power Point and Word.
  • High level Salesforce, insidesales.com & other telesales software Knowledge desirable
  • Familiarity with selling high value, long lead time enterprise solutions software or high value services.
  • Strong verbal and written communication skills including professional telephone demeanor to advice, coach & lead the team.
  • High Competent computer utilization skills including importance of maintaining accurate information in a database. Familiarity with Salesforce CRM application a plus.
  • Possesses confidence, professionalism, motivation and eagerness to succeed.
  • Comfortable engaging in conversations with business leaders and management.
  • Ability to work with minimal supervision in a fast-paced, technology-driven environment with discipline & creativity.
  • Knowledge of the transportation industry a plus.

   Main Competencies:

·         Personnel management and administration

·         Knowledge of best practices for generating demand and databases (leads)

·         Staff support for sales push and closing

·         Management of Call center indicators

·         Analysis skills

·         Focus on results

·         Teamwork & under pressure

·         Frustration tolerance

·         Commitment and stability

 

Disclaimer:  This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above.