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COVID-19 Response

Social Solutions: Supporting Those Who Support the Vulnerable

Leaders of nonprofit, public organizations and government agencies are familiar with doing more with less, but the unique threats of this COVID-19 crisis on lives and livelihoods are especially challenging. Across the U.S., communities face increased homelessness, unemployment, job instability and food shortages. To address the impacts of COVID-19, Social Solutions is offering its software to public and nonprofit sector organizations for free for the rest of 2020 when they sign a new contract.

The impacts of Social Solutions software on human services is far-reaching. The software helps workforce development programs manage the influx of applications as a result of job loss from the pandemic. Meanwhile, with homeless shelters grappling with social distancing, supply chain slowdowns and increases in homelessness, the Company’s solutions can help to forecast the need and availability of beds, quarantine space and food.

View the Social Solutions COVID-19 Resource Center.

Year of Investment: 2014
Portfolio Status: Current
Headquarters: Austin, TX

27MM Charitable Participants Served

SaaS-based performance management and case management solutions for the human services industry.

Social Solutions, Inc. is leading provider of SaaS-based performance management and case management solutions for the human services sector. Its solutions allow customers to measure the impact of their work on program participants, and the effectiveness of their programs and initiatives. Social Solutions currently serves over 1,000 paying customers, including non-profit organizations and local, state and federal agencies. Its customer base represents over 4,000 entities, 16,000 programs and 76,000 users.

Social Solutions was founded in 2000 and is headquartered in Austin, TX, with additional operations in Baltimore, MD.

Vista Foundation Fund II made an equity investment in Social Solutions in July 2014.

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