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COVID-19 Response

Upserve: Helping Restaurants Pivot to a New Paradigm

Social distancing has uniquely and dramatically impacted the restaurant industry. Take-out and delivery have gone from optional to a necessity for business continuity. Upserve is helping restaurants transition their operations from dine-in to dine-out with a comprehensive online ordering platform and strategic assistance to navigate this new paradigm.

The Company is offering its online ordering solution and marketing services free to users to help businesses generate demand for their takeout offerings. Upserve is also committed to keeping the industry informed by providing updates on the latest news and guidelines for managing this crisis.

Learn More on the Upserve COVID-19 Response Page.

Year of Investment: 2017
Portfolio Status: Former
Headquarters: Providence, RI

139MM+ Transactions Processed

Cloud-based point of sale, payment and analytics solutions for restaurant management.

Upserve, Inc. provides thousands of restaurants with management, analytics, credit card processing and point of sale solutions to increase efficiencies and improve customer relationships. The Company’s platform seamlessly integrates with over 25 platform partners to enable critical restaurant functionality such as payment processing and back-of-house management and its advanced transaction analytics capabilities allow restaurateurs to gather essential sales data. Upserve processes billions in transaction volume annually and serves hundreds of millions of meals per year.

Upserve was founded in 2009 and is based Providence, RI, with operations in San Francisco, CA, and New York, NY.

Vista Foundation Fund III made an investment in Upserve in July 2017.

Lightspeed POS Inc. (NYSE: LSPD, TSX: LSPD) acquired Upserve in December 2020.

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