Manager, Engineering

Job Summary

We are seeking an experienced and dynamic Manager of Engineering to lead and inspire a high-performing software engineering team. In this role, you will create an engaging, collaborative work environment that attracts top talent while providing ongoing guidance, support, and mentorship to your team. 

As a trusted leader, you will champion a culture of continuous improvement and excellence, ensuring high-quality outcomes and customer satisfaction. You’ll work closely with the Director of Engineering and collaborate across teams to align objectives, optimize team performance, and contribute to the long-term success of the organization. If you are passionate about building and empowering teams, driving business growth, and delivering impactful software solutions, this is the opportunity for you. 

Responsibilities

• Talent Acquisition & Retention: Partner with the Talent team to attract, recruit, and retain top-tier engineering talent, ensuring alignment with the team’s mission. Oversee the selection process for optimal team performance. 
• Team Leadership & Engagement: Drive a highly engaged, results-driven work environment by setting clear objectives, providing performance management, and mentoring team members for growth. 
• Training & Development: Lead the structuring of training and development programs, remove obstacles to performance, and ensure team members are equipped to succeed. 
• Objective Setting & Execution: Establish annual team objectives in alignment with overall departmental goals, ensuring effective execution in line with the department’s strategy. 
• Process Optimization & Compliance: Develop, update, and revise departmental Standard Operating Procedures (SOPs) with Director-level approval, ensuring adherence to established processes, SLAs, and performance metrics. 
• Customer Issue Resolution: Establish and oversee procedures for handling customer issues, ensuring that service levels and productivity are consistently maintained. 
• Cross-Functional Collaboration: Collaborate across functional areas, particularly within the Labs department, to optimize Agile team performance, align with product roadmaps, and ensure timely releases. 
• Resource Allocation: Ensure appropriate resource allocation to meet deliverables and maintain high-quality standards. 
• Performance Management: Supervise and improve the delivery and efficiency of both development and test engineering teams through feedback systems and performance reviews. 
• Product & Business Impact: Facilitate the development of features and functionalities that drive business growth, ensuring products meet market demands and add value to the customer. 
• Delivery Ownership: May act as the delivery owner for critical projects or programs, ensuring alignment with business objectives and timely execution. 
• Integrity & Compliance: Uphold the highest standards of integrity, ensuring all business activities align with company policies, procedures, and values. 

Qualifications

• 10+ years of experience in software design and development, particularly in Java-based enterprise systems or full-stack development using Java technologies. 
• 4+ years in a Software Development or Test Engineering Management role. 
• Proven experience leading high performing cross-functional teams and driving collaboration to achieve shared goals. 
• Experience in scalable web application development, including cross-platform integrations, API design, and RESTful web services. 
• Ability to work independently in a fast-paced, high-growth environment while managing multiple priorities. 
• Strong communication skills, with the ability to articulate complex ideas clearly across multiple internal and external teams. 
• A customer-centric focus, with proven success in delivering superior customer experiences. 
• Experience working in a rapidly evolving, high-growth environment with a strong ability to adapt to change and drive results.