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Careers

JOIN OUR TEAM

Our success and the success of our companies starts with talent. That is why Vista Equity Partners prides itself on hiring exceptional people who have the demonstrated potential to grow and develop within our investment teams, consulting practice, and our companies over the course of their career.

To do this, we match those interested in working at Vista with opportunities that reflect their strengths and talents. We strive to provide opportunities that allow our team members to pursue their passions both in and outside of the workplace, with ample opportunities for professional development. 

Vista is an equal opportunity employer committed to fostering a diverse and inclusive culture. Our highly motivated team features individuals with a wide range of skillsets and expertise required for the multitude of Vista roles across our investment, administration, operations, and portfolio company teams.

We are committed to continually strengthening the culture of excellence within our Vista family, and a key factor in that pursuit is our people. We are honored that you are considering Vista Equity Partners for your next career move, and we look forward to hearing from you.

It’s been a fabulous career – I’ve had the opportunity to have different roles in different software companies focused in different vertical markets…in each case the company has been an incredible success story.
–Bret Bolin, SourceNet Solution, Ventyx, P2 Energy Solutions, Misys, and Vista Equity Partners

OPPORTUNITIES

VISTA EQUITY PARTNERS

Vista Equity Partners employees identify investment opportunities and partner with management teams to create value across the software, data, and technology ecosystem
Vista Equity Partners offers roles for investment, operating, investor relations, and fund administration professionals interested in advancing their careers across all of our investment strategies

VISTA CONSULTING GROUP

Vista Consulting Group employees partner with our companies to offer subject matter expertise, best practices, and cross-portfolio collaboration
Vista Consulting Group offers opportunities from entry-level generalists to tenured executives across functions of sales, marketing, operations, finance, human resources, recruiting and training, product management and development, corporate development, and more

VISTA PORTFOLIO COMPANIES

Vista portfolio company employees deliver mission critical software, data, and technology solutions to hundreds of thousands of users around the world
Vista portfolio companies are seeking talent across all experience levels and functional expertise at numerous locations around the world, offering comprehensive training and development programs to employees looking to grow their skill set and advance their careers
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Client Support Specialist

Experienced

Regulatory DataCorp | Customer Service | London, England

Client Support Specialist

Regulatory DataCorp, RDC, is the recognised leader in the provision of decision-ready risk intelligence to global financial institutions and multi-national corporations. A powerful combination of technology, open-source data and human intervention powers RDC’s risk intelligence, which is trusted by clients as an essential element of their anti-money laundering (AML), customer due diligence (CDD), vendor screening, anti-corruption and risk management programs. The quality and relevance of our intelligence drives superior compliance programs, reduces regulatory risk and effectively safeguards brand equity.

With a range of solutions, from a comprehensive global search tool to a fully-managed service platform, RDC is the risk intelligence provider of choice to leading global and regional financial institutions and other corporations in higher risk industries. Founded by 20 of the world’s leading financial institutions, RDC is a Vista Equity Partners portfolio company.

RDC is growing at a rapid pace, to support the expansion of our business footprint throughout Europe and globally, we are seeking a full-time customer service representative.

Job Description:

The successful candidate will provide training on RDC’s market-leading products, software support and technical customer service. 

In addition to supporting existing clients, the Client Support Specialist will also assist with onboarding new clients. 

Roles and Responsibilities:

  • Answer clients’ product, data and technical questions via phone and email
  • Troubleshoot reported issues, collaborate with subject matter experts on resolutions
  • Deliver training on RDC’s suite of products for clients and prospects via webinar
  • Onboard new clients, advise on account configuration options and setup
  • Share knowledge and customer feedback with RDC stakeholders including data, operations, product and technology to identify product and performance enhancement opportunities

     

    Requirements:

  • At least 2 years of experience in a SaaS B2B environment
  • Strong problem-solving skills
  • Positive attitude with a passion for delivering exceptional service
  • Exceptional presentation skills and professional etiquette
  • Aptitude to quickly learn and understand product enhancements and become a “go-to” person for customers and colleagues
  • Excels in a fast pace environment
  • Effective time management skills
  • Self-starter with a solid ability to work independently
  • The drive to be part of a winning team
  • Excellent verbal and written communication
  • High level of accuracy and attention to detail
  • Experience working with Microsoft products, specifically Outlook, PowerPoint and Excel
  • Bilingual is a plus
     

RDC offers competitive compensation in a fast-paced and challenging work environment with an exciting and experienced group of colleagues. If you think you have what it takes to become an integral part of our dynamic team, please apply using provided link.