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Careers

JOIN OUR TEAM

Our success and the success of our companies starts with talent. That is why Vista Equity Partners prides itself on hiring exceptional people who have the demonstrated potential to grow and develop within our investment teams, consulting practice, and our companies over the course of their career.

To do this, we match those interested in working at Vista with opportunities that reflect their strengths and talents. We strive to provide opportunities that allow our team members to pursue their passions both in and outside of the workplace, with ample opportunities for professional development. 

Vista is an equal opportunity employer committed to fostering a diverse and inclusive culture. Our highly motivated team features individuals with a wide range of skillsets and expertise required for the multitude of Vista roles across our investment, administration, operations, and portfolio company teams.

We are committed to continually strengthening the culture of excellence within our Vista family, and a key factor in that pursuit is our people. We are honored that you are considering Vista Equity Partners for your next career move, and we look forward to hearing from you.

It’s been a fabulous career – I’ve had the opportunity to have different roles in different software companies focused in different vertical markets…in each case the company has been an incredible success story.
–Bret Bolin, SourceNet Solution, Ventyx, P2 Energy Solutions, Misys, and Vista Equity Partners

OPPORTUNITIES

VISTA EQUITY PARTNERS

Vista Equity Partners employees identify investment opportunities and partner with management teams to create value across the software, data, and technology ecosystem
Vista Equity Partners offers roles for investment, operating, investor relations, and fund administration professionals interested in advancing their careers across all of our investment strategies

VISTA CONSULTING GROUP

Vista Consulting Group employees partner with our companies to offer subject matter expertise, best practices, and cross-portfolio collaboration
Vista Consulting Group offers opportunities from entry-level generalists to tenured executives across functions of sales, marketing, operations, finance, human resources, recruiting and training, product management and development, corporate development, and more

VISTA PORTFOLIO COMPANIES

Vista portfolio company employees deliver mission critical software, data, and technology solutions to hundreds of thousands of users around the world
Vista portfolio companies are seeking talent across all experience levels and functional expertise at numerous locations around the world, offering comprehensive training and development programs to employees looking to grow their skill set and advance their careers
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Customer Support Associate-Part-Time

Entry Level

KIBO | Customer Service | Dallas, TX

Kibo is a leading omnichannel eCommerce platform for retailers and branded manufacturers with over 800 customers fulfilling orders in 75 countries. We are a dynamic, growing software company offering cloud based, omnichannel platforms providing first-class eCommerce SaaS solutions.

Kibo is seeking career-oriented, entry-level candidates with a passion for eCommerce who are obsessed with delighting customers and delivering continuously improved customer experiences. You will be joining a collaborative environment with a team first mentality, encouraging innovation and creativity. This role offers amazing growth potential for individuals looking to launch a career in an existing and quickly expanding industry.  

As an eCommerce Associate, you will begin your career at Kibo providing retail consumers and fulfillment partners with support to ensure the best possible online order experience.  You will answer consumer inquiries regarding order status, order contents, payments, and initiating returns.  In this role you will build a strong foundation in eCommerce by learning order support and fulfillment operations, while gaining hands-on experience in customer support.  

ESSENTIAL RESPONSIBILITIES AND DUTIES:

  • Serve as initial point of contact for online consumers providing order support via phone, email, and chat.
  • Work as part of a team to achieve the service level goals by responding to consumer inquiries in a prompt manner.
  • Deliver exceptional service to every consumer in every interaction. 
  • Achieve high performance on consumer feedback surveys and demonstrate proficiency on internal quality checks.    
  • Continuously seek and recommend improvements in the consumer experience.
  • Maintain compliance and security requirements when handling customer information.

 

Skills & Requirements

QUALIFICATIONS:

  • High School Diploma

KNOWLEDGE/SKILLS/ABILITIES:

  • Would be great for a student enrolled in classes looking for experience or extra income
  • Outgoing personality and entrepreneurial spirit
  • Excellent customer service skills – ability to be empathetic, resourceful, and conscientious
  • Ability to multi-task and prioritize responsibilities in a fast-paced dynamic environment
  • Effective communicator (written and verbal) with strong interpersonal skills
  • Strong organizational and time management skills
  • Exceptional decision-making and problem-solving abilities
  • Proficiency with Microsoft Office; experience with Salesforce is a plus
  • Skilled in computer navigation and strong typing proficiency
  • A passion for eCommerce and SaaS technologies
  • Bi-lingual proficiency in French, Italian, or German is preferred

 

 

Disclaimer:  This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above.

 

Kibo is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.