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Associate, Sales Operations (PMO)- EST Shift (6:30 pm IST- 3:30 pm IST)

Experienced

Cvent | Project Management Office | Gurgaon, Haryana

Associate (Sales Operations , PMO)

 

Job Description:

The candidate will be an Associate in Cvent’s PMO Division and will be working as an integral part of the Sales Operations team to achieve and improve the Service Level Agreement (SLA) for Quotes Creation, Quotes Issue Resolutions, CPQ issues resolution and UAT testing.

 

Work Hours

1st position: 06:30 PM - 3:30 AM IST (Night Shift)

 

Position Duties:

  • Handle Quotes Creation for all the product lines in Salesforce
  • Generating timely quotes to the stakeholders as per the requirements
  • Respond to sales queries related to quotes issues
  • Help out sales with CPQ issues
  • Perform UAT Testing in SalesForce
  • Handling stakeholder queries within TAT
  • Identifying process inefficiencies and recommending remediation to strengthen control environment in operational areas through the use of system automation and relevant tools
  • Partner with cross functional teams to share best practices and improve communication and Procedures

Candidate Requirements:

  • Graduate/Post Graduate with at least 1 to 2 Years’ experience in similar profile
  • Prior experience in working on EBS and Salesforce.com (CRM) is preferred
  • Excellent communication skills (verbal and written)
  • Excellent analytical and logical ability
  • Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
  • Attention to detail, deadline focus and ability to prioritize and execute multiple tasks
  • Strong Initiative & organizational skills