Our Firm

Careers

VIEW ALL APPLY NOW

Enterprise Systems Administrator

Experienced

Jamf | 600 - Information Technology | Eau Claire, WI

The Enterprise Systems Administrator position will work cross-functionally between departments supporting all global enterprise IT systems, services, and infrastructure available to the company. This specific role has a direct responsibility for supporting global enterprise IT infrastructure in addition to assisting IT leadership on meeting system level agreements and implementing strategic initiatives.

Responsibilities:

  • Assist in monitoring and administrating all globally-available IT-supported systems and technology while maintaining and reporting on global Service Level Agreements

  • Create documentation, workflows, and other supporting materials for systems topology, support, and administrative actions

  • Use ITIL processes and procedures for change, incident, and problem management of all enterprise services and systems

  • Assist in maintaining and developing automation of enterprise systems workflows and tasks

  • Take part in a rotation of duties maintaining our global service level agreements including at

    times 24x7 availability and off-hours responsibilities

  • Act as an escalation point for monitoring alerts and help desk tickets

  • Assess, design, administer, and manage the life cycle of data center hardware and related

    infrastructure

  • Troubleshoot, research, and resolve escalated technical problems and incidents in a timely and

    professional manner

  • Management, administration, and ongoing maintenance of enterprise server software and

    technologies

Qualifications: 

 
  • Minimum of 3 years of experience working as a global systems administrator or similar IT role
  •  Practical experience managing and supporting global enterprise IT services, on-site and remote
  •  Experience administrating or supporting the following technologies: 
 

 

Unix/Linux server operating systems and applications (required) 
o Monitoring and Logging tools such as LogicMonitor and Sumo Logic 
o Amazon Web Services (EC2, S3, Route53) 
o Scripting (Bash, PowerShell, Python) (required) 
o VMware vSphere 
o Orchestration and automation tools such as Ansible, Puppet, Chef, or AWS Systems Manager  
o Container technologies such as Docker, Kubernetes  
o Atlassian Software: Jira and Confluence 

 

  •  Ability to manage multiple small projects while adapting priorities quickly and effectively
  •  A high level of independence as demonstrated through clear problem-solving,    communication skills, and the delivery of high-quality work
  •  Experience working in a compliance-driven environment

 

Location: Eau Claire, WI or Minneapolis, MN

Travel: 10% including International

Education: Bachelor’s Degree

 Supervisor: Manager, Enterprise Services