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Product Owner - Website

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DealerSocket | Product Management - Website | Oshkosh, WI

About DealerSocket

 DealerSocket is a leading provider of software for the automotive industry. Our mission is to drive the future of automotive, by simplifying the experience for its customers and partners with a suite of seamlessly integrated products. DealerSocket’s suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes. To put it simply: we help dealers sell and service vehicles more profitably, while improving their customers’ experience. The DealerSocket Team is more than 1,000 employees strong, serving nearly 8,000 dealerships. Visit careers.dealersocket.com to learn more about how you can join our winning team!

Product Owner

 The Product Owner is responsible for creating development documentation and communication plans that will translate product requirements into actionable items for development and Quality Assurance. This is a key role within the Product Management team, working with multiple internal and external
stakeholders to connect and create complete solutions. The Product Owner will work closely with a team consisting of Analysts, Software Engineers, and Test Engineers, and must be able to analyze, compose, and communicate effective User Stories and Acceptance Criteria. The Product Owner must communicate effectively with all areas of the company and be accountable for product delivery deadlines. 

Responsibilities

  • Serve as a voice to project the expectations of customers on new or already existing products
  • Highlight product features in a manner clearly understandable to the development team
  • Assist technical communication team to create effective documentation that outlines the customer challenge, product feature, and benefit / value to the customer.
  • Manage and develop product backlog, as well as user stories backlog for implementation
  • Work with Scrum Teams to execute on Sprint Objectives and attend sprint planning and demo meetings to give feedback on sprint achievement
  • Keep in touch with Product Managers to gauge the needs and interest in the product initiatives
  • Contact customers and end users to obtain information on expected product features
  • Provide reports to update management and stakeholders on product development operations
  • Analyze customer opinions and feedback to determine features or components that will add good value to a product
  • Assess product value stream to identify areas that require improvements
  • Measure product performance as well as value delivered to clients in order to make adjustments where necessary
  • Develop and implement action plans for building and sustaining demand for a product
Skills & Requirements

Qualifications

  • Bachelor’s Degree or equivalent experience
  • 2+ years’ experience in Product Development, 1+ year experience as an Associate Product Owner, or comparable experience
  • Excellent verbal and written communication
  • Familiar with Agile methodologies, experience working in SAFe a plus
  • Experience and understanding of the automotive ecosystem including OEMs, dealers, national agencies and regional associations is a plus
  • Track record for excellent collaboration with team members regarding product knowledge, delivery and enhancement
  • Direct and motivate the product development team within the organization
  • Attention to detail, superior time management
  • Understanding of VersionOne, MS Suite, DealerSocket Suite of Products a plus
  • Product Owner Certification a plus