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Professional Services Consultant II

Entry Level

CentralSquare Technologies | Professional Services | ,

Professional Services Consultant I

Summary:

Professional Services Consultant delivers detailed technology solutions through consulting project activities. Responsibilities include client engagements requiring varied interpersonal and technical skills. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Performance will be evaluated based on utilization, (i.e., billable hours).

May participate in sales and proposal presentations and User Conferences.  Identifies additional product/services opportunities in customer organization.

Skills & Requirements

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science or similar area of study
  • 2-4 years of experience customer service or technical systems support
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Speak effectively with customers on phone calls, in meetings or in person
  • Provide proper feedback, in written and/or oral format, regarding projects
  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Must have basic knowledge of various versions of Microsoft operating systems
  • Basic understanding of SQL database administration and write simple SQL statements

Knowledge of the following a plus, but not required:

  • Database software experience
  • Previous experience with SmartList builder
  • Previous experience with Rockton Auditor
  • Web server and IIS configuration
  • Ability to understand and write complex SQL statements
  • Debug and troubleshoot programming languages
  • Working knowledge of PowerShell scripting
  • Experience with Informix or Oracle databases

                               

Ability to travel 50% - 70%