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Director of Product Management

Director

Ping Identity | Product Development - Software (5103) | Denver, CO

At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.

We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages.

We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Ping Identity is looking for a passionate Director of Product Management to lead a key product line. You will be responsible for setting the roadmap and leading execution prioritization for our cloud Identity and access product and services offering. You will be taking a significant role within the product management team and interacting heavily with the executive management and cross-functional leadership team.

As a member of the product management team, you will have insight into all phases of the product development cycle. This role is highly collaborative, as you will work closely with engineering, design, marketing, and sales, to build and manage a key Ping program and services.

The preferred candidate will have 5 - 10 years of experience in one or more of the following identity and access management solutions: user administration, directory services, and/or mobile identity and identity services. Consulting experience a plus. As a Product Manager at Ping Identity, you will engage with customers to understand detailed use cases and drive requirements into the Ping Identity product planning process for on-demand (SaaS) and on-premise products and services. You will have the opportunity to interact with key stakeholders inside and outside of the company with a primary focus on the business and technical aspects of Ping Identity's product offering.

Job Functions:

  • Gather customer, prospect and technology partner input to understand customer scenarios and technical requirements and act as technical expert on customer use cases.
  • Develop business plans, pricing and licensing strategies for products and technologies.
  • Provide detailed input into product planning process and priority of features for communication to engineering.
  • Develop detailed technical requirements and work closely with engineering feature and component teams during elaboration to ensure customer requirements are being met.
  • Create technical user personas and user scenarios where necessary for strategic or innovative technology products, features or enhancements.
  • Coordinate with Chief Technology Officer on monitoring technology and industry innovations.
  • Support for technology based partnerships, including technical expertise on Ping Identity products, identifying technical integration points, technology value proposition and creation of complimentary technical presentation materials.
  • Develop plan for staying current with Partner releases, as well as creating road maps to address new or changing technical requirements.
  • Creation of technically oriented materials including internal and external tech notes, whitepapers, and customer-facing technical presentations.
Skills & Requirements

Essential Qualifications:

  • Gather customer, prospect and technology partner input to understand customer scenarios and technical requirements and act as technical expert on customer use cases.
  • Develop business plans, pricing and licensing strategies for products and technologies.
  • Provide detailed input into product planning process and priority of features for communication to engineering.
  • Develop detailed technical requirements and work closely with engineering feature and component teams during elaboration to ensure customer requirements are being met.
  • Create technical user personas and user scenarios where necessary for strategic or innovative technology products, features or enhancements.
  • Coordinate with Chief Technology Officer on monitoring technology and industry innovations.
  • Support for technology based partnerships, including technical expertise on Ping Identity products, identifying technical integration points, technology value proposition and creation of complimentary technical presentation materials.
  • Develop plan for staying current with Partner releases, as well as creating road maps to address new or changing technical requirements.
  • Creation of technically oriented materials including internal and external tech notes, whitepapers, and customer-facing technical presentations.
  • Less than 50% travel.

Desired Qualifications:

  • The successful candidate will be someone who has initiative, ownership, process orientation and agility. These qualities will provide stability in a start up environment.
  • The successful candidate will be professional, display strong interpersonal skills and team orientation, and will be customer savvy.
  • The successful candidate will have excellent communications skills in all forms, including technical presentations (development and delivery) and technical documentation, especially proficient at simplifying complex concepts.
  • The preferred candidate will have a Bachelor's Degree in Computer Science or equivalent 6+ years of experience, or Master's Degree in Computer Science or equivalent and 4+ years of experience, or PhD and 2+ years experience.
  • Strong technical communication skills with proven experience using them in an Open Source development environment.
  • Understanding of Open-source development practices and processes.
  • Willingness and ability to own and drive all aspects of a program from planning to successful launch, not just schedule management.