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Systems Administrator - Team Lead

Experienced

Numerator | Information Technology

Lead the Internal IT team in India.  Administer and maintain all Numerator Information systems and related equipment and services, including and without limitation to the following: workstations, servers, phones, operational software, information backup, corporate and sales software, security hardware and software, telecom services, scanners, and AC units. Provide support to internal users. Fulfill other responsibilities as assigned.

Responsibilities:

  •  Tier 2 Support
  • Project Management
  • Network and system administration 
  • Backup, disaster recovery/business continuity 
  • System Security 
  • Software Installation, Maintenance, and Administration
  • End User Support 
  • Technology services and vendors 
  • Knowledge Transfer and Continuous Improvement 
  • Documentation
  • After hours and Weekend Support Calls
Skills & Requirements

Education and Experience:

  • Bachelor's Degree in Computer Science or equivalent work experience
  • 1 – 3 years in a leadership role
  • 5 – 10 years IT experience

Required Skills:

  • Excellent written and verbal English skills
  • Proven project management experience
  • Ability to manage Active Directory/DNS/Wins/DHCP 
  • Ease in setting up and managing Workstation/Laptop/Servers 
  • Ability to work well on a team as well as independently 
  • Managing and monitoring Help Desk tickets
  • Maintaining and monitoring firewalls 
  • Hardware firmware and Driver checks 
  • Maintaining image libraries 
  • Anti-Virus updates, patches, license monitoring 
  • Monitor performance, events, disk space, and services 
  • OS Reloads, RAID Checks, memory checks, server room maintenance
  • Microsoft and Other Provider Patches/Updates

Optional Skills:

  • Microsoft Certification a plus
  • MacOS experience

Working Relationships:

  • Reports to IT Manager 
  • Works with other members of IT and Infrastructure
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.