Network Systems Engineer
CentralSquare Technologies | Cloud | Lake Mary, FL
This will require after-normal-business hours support and possible weekend work, and will require being part of the technical 24/7 on-call rotation.
•High sense of ownership of the problems and requests assigned.
•Focus on managing and resolving issues in alignment with the SLAs
•Strong communicator. Establish and maintain communications with customers to keep them updated with status of their requests, influence customers, and successfully set their expectations. Has well developed listening skills. Able to manage difficult customer situations.
•Able to resolve basic and intermediate issues within SPS application, servers, and network, independently. Proactively escalating any issues that cannot be resolved within the established timeframes.
•Able to perform root cause analysis of problems.
•Able maintain effective team relationships through appropriate communications skills, participation in team discussions, and assisting other team members with resolving issues or completing projects.
•The ideal candidate will have a minimum of (2) two years of firewall, router, switch experience (Cisco ASA, Catalyst, Nexus)
•Experience with layer 3 routing protocols and layer 2 switching.
•Experience deploying, maintaining, troubleshooting large S2S VPN environments. Experience with remote access VPN technologies as well.
•Experience with Web Application Firewalls and Load Balancers (F5).
•Knowledge of IPS/IDS systems (Cisco, Tipping Point, or other)
•Minimum 3 years of experience working in an enterprise-scale data centers working in a multi-vendor hardware/software environment.
•Familiarity with typical Data Center technologies, such as virtualization, compute, and storage technologies.
•Certification is a plus; Cisco – CCNA, CCNP, CCSP, or similar.
•Master or Bachelor of Science degree in Computer Science, Information Systems, or related fields or equivalent 4 years of work experience required.
•5+ years’ work experience in a production environment