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Program Manager (Higher Ed)


PowerSchool | Higher Education

The Program Manager serves to standardize, organize, coordinate and continuously improve the execution of programs.
He/she will provide guidance across Release Trains to Development Teams, supporting departments and Project Managers
which promote the company’s culture. As a member of the PMO team, a Program Manager will closely coordinate with
Product Managers, UX Designers and Testers and Scrum Masters with the goal of ensuring all programs deliver a desirable
outcome to our organization. This role is with PeopleAdmin, a PowerSchool Company.

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
• Ensure that the right product is delivered to meet/exceed quality standards and is delivered on time, on budget
and to spec
• Decide on suitable approaches, standards and objectives that align to Agile team objectives
• Organize and monitor inter-connected projects and coordinate cross-project activities
• Facilitate program-related discussion, decision making and conflict resolution within the organization
• Remove impediments to the program or guide individuals by engaging the right personnel
• Provide internal and external communication, improve transparency and radiate information
• Communicate program and initiative needs, priorities and status to the Senior Program Manager and
leaders/members of other departments through transparent reporting
• Track programs against deadlines, budget and objectives, reporting on status to management regularly
• Help to develop and implement recovery plans for off-schedule and unanticipated outcomes
• Apply change, risk and resource management principles
• Assume responsibility for the program’s people, tools and vendors
• Track program performance and maximize ROI by continually improving efficiency and value
• Resolve project scoping issues
• Participate in PMO peer reviews
• Be a subject matter expert in SAFe Program Management
• Complete other assigned duties as necessary
Skills & Requirements

Qualifications include:

• Bachelor’s degree preferred
• SAFe project or program management experience is desired, but not required
• Understanding of software development life cycle models
• Work using efficient strategies and standardizations that align to the increasing agility of the company
• Ability to communicate at all levels of the organization, from individual contributor to Executive leadership
• Strong listening skills
• Ability to learn all required software systems
• Ability to operate within a structured environment, but willing to foresee/solve problems when they arise
• Strong interpersonal and communication skills
• Enjoy and encourage human interaction
• JIRA and Confluence experience is preferred, but not required