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Technical Consultant III

Experienced

CentralSquare Technologies | Professional Services

Professional Services Consultantsplay a super important role at CentralSquare. Here’s why:

Our company builds software forpublic safety agencies like 911 dispatch centers, police and sheriff’s offices,and correctional facilities. They have a really important mission, and webelieve the right software can help -- especially if it’s configured to fit theway they work, so it can support and even improve their business practicesrather than dictating them. Our business analysts get to turn that philosophyinto reality. They’re the subject matter experts who learn all the ways oursoftware can be configured, analyze new customers’ business needs, and helpthem wrap the system around the way they do business.

Some days that’s visiting agenciesaround the U.S., and some days that’s helping them configure their systemsremotely. It’s always about working with our customers to find ways to maketheir jobs easier and better. And after agencies go live with a system youhelped them implement, it’s pretty rewarding to hear about how it’s saving themhours on paperwork or making critical info more accessible to officers in thefield.

CentralSquare Technologies providesa comprehensive public safety software solution to agencies across the U.S. withour Public Safety products encompassing computer-aided dispatch, mapping,records management, jail management, civil process, criminal investigations,crime analysis, agency financial, agency administration, and mobile CAD.  


Skills & Requirements

Interested? Here's what we need fromyou:

  • Excellent oral and written communication, interpersonal, and presentation skills
  • Self-motivated
  • Very strong analytical and organizational skills; detail-oriented
  • Ability to adapt quickly to changing business and customer needs, maintaining a high degree of flexibility 
  • Ability to handle multiple projects and tasks simultaneously
  • Ability to learn new applications and system features quickly
  • Dedicated to the best possible customer experience and takes initiative toward improving it
  • Ability to articulate technical and functional concepts to technical and non-technical audiences
  • Bachelor or Associate degree
  • Desire to travel up to 75% for training at customer sites
  • Computer Skills: MS SQL and/or SSRS Reporting 

Bonus points for:

  • Previous experience in software implementation
  • Previous experience in Public Safety Industry

What we offer in return for all yourgreat skills: 

  • Competitive salary
  • Retirement plan with matching
  • Paid vacation
  • Sick leave
  • Health, vision, and dental insurance
  • Life, Short Term Disability, and Long Term Disability Insurance
  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Care Savings Account
  • Casual work environment