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Careers

JOIN OUR TEAM

Our success and the success of our companies starts with talent. That is why Vista Equity Partners prides itself on hiring exceptional people who have the demonstrated potential to grow and develop within our investment teams, consulting practice, and our companies over the course of their career.

To do this, we match those interested in working at Vista with opportunities that reflect their strengths and talents. We strive to provide opportunities that allow our team members to pursue their passions both in and outside of the workplace, with ample opportunities for professional development. 

Vista is an equal opportunity employer committed to fostering a diverse and inclusive culture. Our highly motivated team features individuals with a wide range of skillsets and expertise required for the multitude of Vista roles across our investment, administration, operations, and portfolio company teams.

We are committed to continually strengthening the culture of excellence within our Vista family, and a key factor in that pursuit is our people. We are honored that you are considering Vista Equity Partners for your next career move, and we look forward to hearing from you.

It’s been a fabulous career – I’ve had the opportunity to have different roles in different software companies focused in different vertical markets…in each case the company has been an incredible success story.
–Bret Bolin, SourceNet Solution, Ventyx, P2 Energy Solutions, Misys, and Vista Equity Partners

OPPORTUNITIES

VISTA EQUITY PARTNERS

Vista Equity Partners employees identify investment opportunities and partner with management teams to create value across the software, data, and technology ecosystem
Vista Equity Partners offers roles for investment, operating, investor relations, and fund administration professionals interested in advancing their careers across all of our investment strategies

VISTA CONSULTING GROUP

Vista Consulting Group employees partner with our companies to offer subject matter expertise, best practices, and cross-portfolio collaboration
Vista Consulting Group offers opportunities from entry-level generalists to tenured executives across functions of sales, marketing, operations, finance, human resources, recruiting and training, product management and development, corporate development, and more

VISTA PORTFOLIO COMPANIES

Vista portfolio company employees deliver mission critical software, data, and technology solutions to hundreds of thousands of users around the world
Vista portfolio companies are seeking talent across all experience levels and functional expertise at numerous locations around the world, offering comprehensive training and development programs to employees looking to grow their skill set and advance their careers
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Customer Success Representative

Experienced

AGDATA | Support | Charlotte, NC

AGDATA is seeking a highly motivated individual to join our Customer Success team as a Customer Success Representative.

Role Impact:

The Customer Success Representative (CSR) will play a critical role in supporting activities of the Fulfillment and Inventory Collection programs. As a member of AGDATA’s Customer Success organization, the CSR will review point-of-sale transactions received from retailers and apply documented Business Rules to accurately format, identify, problem-solve if necessary, and assign to the correct grower entities. This position will assist in the maintenance of the Grower database by reviewing data integrity reports and interfacing with multiple systems to ensure data consistency across all systems. You will also:

  • Work with Team Lead in the execution of customer payments
  • Communicate with Field Sales Team and Customers and adequately answer questions, provide assistance, and troubleshoot issues in a timely manner
  • Build reports and provide data analysis to Field Sales Team and Customers
  • Maintain ownership of issues until resolution, and drive other teams as needed
  • Make outbound calls as defined by Team Lead and document outcome of all calls in the Inquiry Tool in accordance to the predefined Inquiry Tools standards
  • Work directly with Customers to identify data gaps and process exceptions in accordance with predefined processes
  • Assist in processing seed licensing agreements by opening mail, email, and faxes, scanning documents into system, and reaching out to growers to correct agreements as needed
Skills & Requirements

  • Bachelor’s degree or equivalent experience
  • 3+ years of experience providing customer service both via phone and in person
  • 6 months Data Entry experience
  • Proficient in Microsoft Office, including intermediate ability with Excel
  • Strong focus on customer satisfaction and overall customer experience
  • Able to think creatively and analytically in order to solve customer issues
  • Concise and persuasive written and verbal communication skills, especially via phone and email
  • Ability to stay organized in a fast-paced and multi-tasked environment
  • Basic database relationships and terminology preferred

Who we are:

AGDATA is the premier provider of data collection and management, marketing program management, and analytical solutions for clients in the Crop and Animal Health industries. For more than 30 years, the talent at AGDATA has enhanced the technology and services that input manufacturers in the Agriculture world rely upon. Our clients trust us because of our data integrity, marketing program reliability, and our ability to optimize the analytics that inform their sales and marketing decisions. Backed by an entrepreneurial, creative and energetic work force, AGDATA is pushing the boundaries of technology to enhance our relationship with the leaders in Crop and Animal Heath.

 

What we offer:

  • Casual dress
  • In-house training seminars and resources
  • Continuing education opportunities
  • Employee referral reward program
  • Annual Company Picnic and Holiday Party
  • Company provided Coke products
  • Partner discounts (Verizon/ATT)
  • Paid community volunteer opportunities
  • Medical, dental and vision plans
  • Pet insurance
  • Flexible spending account
  • Competitive compensation
  • Life and AD&D insurance
  • Short-term and long-term disability
  • Traditional 401(k)
  • 401(k) company match
  • Paid time off
  • Flexible scheduling
  • Family medical leave
  • Employee assistance program