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Mid-Level Project Manager - Remote

Entry Level

CentralSquare Technologies | Professional Services | REMOTE - US, FL

Summary:

Project Manager will be responsible for working with customers to facilitate the optimal implementation of Superion software to Cities, Counties and Non Profit Agencies.  Optimal implementations are achieved through a combination of understanding business processes and industry best practices, configuring software, and training customer project teams and end users to successfully deploy and use the software.

 

Responsibilities:

·        Responsible for managing multiple projects to completion, providing exceptional customer and value added service

·        Complete understanding of Project Management functions to include financials, resource management, reporting and executive communications

·        Working with customers to facilitate the setup, configuration, and use of Superion software

·        Single Point of Contact to Clients

·        Contract Management for Multiple Implementations

·        Internal/External Resource Coordination and Leadership

·        Project Planning and Forecasting

·        Change Control, Risk and Issue Management

·        Project Documentation and Status Reporting

·        Project Budget Tracking

·        Participate in projects related to department and company key initiatives (e.g., updating training materials, improving training processes and practices).

·        Use appropriate tools and processes based on company and industry norms.

·        Work in a team environment with project managers and other staff to bring our customers “live” on our ERP system

·        Conduct training classes and individual mentoring of our software’s end users.

·        Provide On-site and Remote delivery as needed.

·        Participate internally on implementation improvement activities.

·        Follow up phone calls/visits as needed with customers.

·        Participate in the development of Professional Services offerings.

Skills & Requirements

  • Position Requirements:

    ·        Bachelor's degree

    ·        2-4 years Project Management experience with demonstrated ability to deliver projects with multi-disciplines involved

    ·        Experience MS Office user (Word, Excel, etc.)

    ·        Knowledge of database software (SQL) PREFERRED

    ·        Ability to travel 40-50%

    ·        Excellent oral and written communication skills

    ·        Strong organization and time management skills

    ·        Excellent interpersonal skills

    ·        Fundamental negotiation skills

    ·        The ability to quickly learn Community business processes used by governmental agencies.

    ·        The ability to work independently, with little or no supervision, to complete client software configuration.

    ·        The ability to clearly communicate issues that arise as services are performed.

    ·        The ability to engage and manage both a traditional and virtual classroom.

    ·        Strong listening skills and the ability to provide value, guidance and consultation to customers.

    ·        Strong problem solving skills.

    ·        PMP certification or demonstrated progress toward obtaining PMP HIGHLY PREFERRED

    ·        Managing projects in the Government sector HIGHLY PREFERRED