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Engagement Manager

Experienced

AGDATA | Professional Services | Cambridge,

AGDATA is seeking an Engagement Manager for its Cambridge, Ontario office. This is a newly created, full-time position.

Role Impact:

This is an exciting opportunity to contribute directly to AGDATA’s growth and development and drive transformation and customer experience. You will be engaged in pre-sales activities as a key contributor in business development, opportunity pursuits and solution design as well as post sales delivery management and execution lead.

  • Lead engagement planning; mobilize and manage engagement teams
    • Define deliverable structure and content
    • Facilitate buy-in of proposed solutions from top management levels at the client
    • Direct on-time, quality delivery of work products
    • Manage engagement economics
    • Manage engagement risk
  • Manage expectations and day-to-day interactions with executive clients and sponsors
  • Establish and maintain contact with top decision makers at key clients
    • Organize pursuit teams
    • Participate and lead aspects of the proposal development process
    • Contribute to the development of proposal pricing strategies
  • Act as counselor and coach; own the proposal; provide leadership and support for delivery teams and staff in local offices
  • Work closely with a variety of internal stakeholders including business development, pre-sales and the implementation team to identify opportunities for product improvements
  • Effectively communicate program status and progress against objectives to clients and senior management
Skills & Requirements

  • PMP certification or equivalent work experience, defined as a minimum of 7 years’ experience managing multiple projects and deliverables simultaneously
  • 5+ years’ experience managing customer relationships and expectations in a services delivery environment
  • Ability to learn and adapt to a changing and fast-paced environment
  • Ability to handle multiple projects simultaneously through strong detail orientation and organizational skills
  • Ability to translate business issues into customer solutions including opportunity identification, requirements development, and delivery
  • Possess a big-picture vision and ability to effectively roadmap a desired outcome, and the delivery know-how to make that vision a reality

 

Preferred Requirements:

  • MBA or Master’s degree
  • 1+ year Agile experience using Agile methodology

Who we are:

AGDATA is the premier provider of data collection and management, marketing program management, and analytical solutions for clients in the Crop and Animal Health industries. For more than 30 years, the talent at AGDATA has enhanced the technology and services that input manufacturers in the Agriculture world rely upon. Our clients trust us because of our data integrity, marketing program reliability, and our ability to optimize the analytics that inform their sales and marketing decisions. Backed by an entrepreneurial, creative and energetic work force, AGDATA is pushing the boundaries of technology to enhance our relationship with the leaders in Crop and Animal Heath.

What we offer:

  • Casual dress
  • In-house training seminars and resources
  • Continuing education opportunities
  • Employee referral reward program
  • Annual Company Picnics, Holiday Parties and other social events
  • Company provided Coke products
  • Paid volunteer leave opportunities
  • Medical, dental and vision plans
  • Flexible medical spending account
  • Life and AD&D insurance
  • Short-term and long-term disability
  • Employer-matches RRSP contributions
  • Paid vacation and statutory and non-statutory holidays
  • Employee assistance program