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Program Manager, Product Operations

Experienced

Jamf | 310 - Product Management | Minneapolis, MN

We are looking for an organized, detail-oriented individual who can provide structure for, and visibility into, our date-driven releases and special projects. The ideal candidate will be adept at working cross-functionally (with Engineering, Cloud & Delivery, Quality Assurance (QA), Marketing and Product Management) and across multiple product lines within the Jamf portfolio. The ability to create centralized dashboards, which communicate issues/risks/team progress, and “pivot when necessary” will be critical to success.     

Responsibilities:

  • Responsible for the overall alignment, coordination and communication of Apple releases, annual Jamf National User Conference (JNUC) release, and other special projects/releases as needed for the Jamf portfolio (Pro, Connect, Now, School, Protect).  Specific responsibilities include:
    • Coordinate tasks/dependencies/roadblocks across Jamf portfolio.
    • Facilitate stakeholder alignment/status meetings & portfolio communication.
    • As new issues arise or project scope increases:
      • Gather and communicate dependencies/impacts.
      • Facilitate tradeoff conversations with stakeholders and project teams.
    • Coordinate change control for all compatibility issues/new features across Jamf portfolio.
    • Create weekly centralized dashboards to communicate issues/risks/stats by product and track of work.
    • Create & communicate metrics (burn downs, velocity, throughput, etc).
    • Work with Launch Managers on product launch activities & communication plan.
    • Work with Product Marketing on product press releases and new feature communication.
Skills & Requirements

Requirements:

  • 4 year / Bachelor's Degree (minimum)
  • Scrum and/or agile training (required)
  • PMP Certification (preferred)
  • 5-7+ years software project management experience, both small and large scale (required)
  • Working knowledge of JIRA, Confluence, Domo, SalesForce (preferred)
  • Highly organized and detail driven.
  • Able to schedule and prioritize work against competing demands.
  • Passion for working cross-functionally to creatively and collaboratively drive projects through to completion.
  • Demonstrated interpersonal, presentation, and communication skills.
  • Proven ability to thrive in an ambiguous and dynamic environment.
  • Ability to interact effectively with internal project stakeholders to build strong working relationships.
  • Self-starter, energetic multi-tasker, and highly motivated.

Location: Minneapolis
Travel: 10% 
Job Type: Full-time 
Education: Bachelor’s Degree (Or equivalent experience) 
Supervisor: Director, Product Operations