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Booker Expand Account Associate

Entry Level


The Expand Account Associate is responsible for achieving monthly sales revenue targets while exemplifying the MINDBODY Core Values. This role focuses on increasing the revenue and success of our existing Booker customer portfolio using upsell strategies to sell MINDBODY gift cards, key tags, Acquisition Tools (Promote), set up account reviews, and other strategic products. 
• Bachelor’s degree or equivalent work experience desired • 0-2 years of professional sales experience, preferably SaaS, Fitness, or Health & Wellness industry • Proficient level at Microsoft Suite (Excel, Word, PowerPoint, Outlook) • Knowledge of web technologies or web savvy • Exposure to the Fitness and integrative health industry • Excellent written and verbal communication skills • Ability to consistently maintain attention and concentration for extended periods of time and function in a high stress environment, under substantial time pressure • Must be able to adapt to evolving department/role, able to take on new challenges as they become delegated to your position 
• Uses consultative sales skills to pitch and consult with existing customers by proactively determining the customer’s needs specifically regarding gift cards or key tags or Acquisition Tools (Promote), or set up account reviews. • Professionally hand off customer when appropriate to Account Managers for further upsell opportunities • Initiates customer contact using various methods of communication to suit customer needs including but not limited to: introduction (cold calls), follow-ups, and demonstration calls, introduction emails, followup emails, pre- and post-demonstration reminders • Plans and organizes personal sales strategies including, daily/weekly/monthly schedule to both exceed sales targets and mitigate customer churn • Maintains product and industry expertise, including software and application updates, releases, new partner offerings, market conditions, and industry trends • Effectively manage pipeline and opportunities in Salesforce.com to meet and/or exceed quote and account progress utilizing Salesforce.com • Effectively forecast business on a monthly and quarterly basis • Participates in trade shows and conventions as required • All other duties as assigned 
• Able to travel if needed, very limited travel required • Ability to lift 50 lbs. (Tradeshow build-out) • Ability to talk on phone with potential customers for long periods of time • Dexterity of hands and fingers to operate a computer keyboard. • This position is mostly stationary and will be required to remain stationary for extended periods of time. • Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus. • The noise level in the work environment is usually moderate.