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Billing Specialist II

Experienced

EagleView | Finance and Accounting | Bengaluru, Karnataka

We are looking for a Billing Specialist II who is enthusiastic, team-oriented and experienced in Billing who takes each inquiry as an opportunity to delight our customers. The ideal candidate will thrive in a fast-paced environment with the ability to work both independently and with the broader team. The Billing Specialist II will need to be motivated, flexible and able to shift gears when priorities and workloads change.

 

Primary Responsibilities:
 
 Process invoices and customer account amendments in a timely and accurate manner
 Handle inquiries of the Billing Support queue, supporting all invoicing and billing support functions for external and internal customers
 Ensure deliverables are met as per defined targets and SLA’s for nonstrategic clients 
 Effectively manage all Billing Support queries by collaborating cross functionally and with management
 Research complex accounting errors or billing discrepancies, utilizing system functions to ensure compliance with applicable controls
 Partner with International counterpart ensuring that efficient processes aligned globally are being followed
 Drive process improvements in the area of accounts receivables, cash applications, credit management, and collections
 Perform additional duties 

 

Skills & Requirements

Skills & Requirements:

 4 – 6 years of relevant experience dealing with transaction details
 Excellent communication skills to promote cross-functional collaboration
 Innovative – ability to identify process improvements and efficiencies and prepare recommendations to enhance
 Attentive to details
 Advanced skills in MS Office, especially Excel and Word
 Experience with NetSuite and Sales force will be an added advantage