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Implementation Consultant, Professional Services

Experienced

PowerSchool | Higher Education

Job purpose

This position, under the general direction of the Director or Manager, Professional Services, will be responsible for technical and functional tasks for our award-winning Higher Ed software implementation. This role will design and develop dashboards and reports that will include components, data models, and analytics features for our products. Additionally, this position will gather and refine requirements, configure product, implement, test and document solutions to produce the highest quality product and customer satisfaction.

 

Duties and Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work as part of a Professional Services team in the configuration, design, estimation, test and execution of solutions
  • Expert in understanding and gathering client’s requirements
  • Excellent knowledge of developing reports and dashboards as per client’s requirements
  • Expert in publishing reports to app.powerbi.com and setting up the necessary connection details and scheduling
  • Solid grasp of data visualization fundamentals
  • Excellent knowledge in connecting Microsoft Power BI Desktop to various data sources
  • Should have Hands-On experience in Managing Embed Codes
  • Must have strong client and internal communication skills with experience working in highly collaborative teams
  • Excellent Analytical skills
  • Other duties as assigned
 

The Implementation Consultant will be responsible for ensuring successful client experience and software solutions implementation. The role will collaborate with client teams, and internally, to achieve project success.

The successful candidate will be self-motivated and is energized by working among a group of thoughtful, smart, fast-paced and successful colleagues. He or she will enjoy being a part of an organization focused on excellence and will be a naturally collaborative individual who enjoys interacting with individuals at all levels. Additionally, he or she will be a strong team player with a proactive approach and the ability to take initiative with discretion and judgment.

Primary Responsibilities for Implementation Consultant:
• Strong desire to become an expert in creating the absolute best new client experiences.
• Be Consultative. Partner and advise customers on right process and system workflows, to optimize value of the software.
• Understand business processes and organizational goals, to recommend right system design and configuration decisions.
• Develop and drive a standard, measurable and effective implementation process.
• Design, develop, implement, support, and test HR systems. In addition, troubleshoot, identify and correct technical issues.
• Responsible for managing internal collaboration to manage a seamless delivery of dependable, accurate, timely and easy-to-use services
• Create, modify, develop and keep system documentation updated.
• Provide support and guidance as well as training on new systems and processes to administrators and end users.
• Some travel may be needed.
• Performs other duties as assigned.

Skills & Requirements

Qualifications

To be considered for and to perform thisjob successfully, an individual must be able to perform each essential duty andresponsibility satisfactorily. The requirements listed below are representativeof the knowledge, skill and/or ability required.

Qualificationsinclude:

  • 3+ years’ experience in data warehouse and BI engineer role
  • Bachelor’s degree in Computer Science or Information Technologies or equivalent experience
  • Knowledge of current web technologies
  • Knowledge of implementation cycle of projects
  • Proficient in data warehouse design and BI application development
  • Proficient in AWS, Azure, MySQL, PostgreSQL and/or MSSQL
  • Proficient in Power BI and other similar BI tools
  • Strong written and verbal communication skills
  • Strong ability to work with current data warehouse and analytics design principles and concepts
  • Strong ability to handle a heavy workload with multiple projects and frequent interruptions
  • Strong ability to work in a changing, dynamic environment

 

 

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

  • 3+ years’ experience in data warehouse and BI engineer role
  • Bachelor’s degree in Computer Science or Information Technologies or equivalent experience
  • Knowledge of current web technologies
  • Knowledge of implementation cycle of projects
  • Proficient in data warehouse design and BI application development
  • Proficient in AWS, Azure, MySQL, PostgreSQL and/or MSSQL
  • Proficient in Power BI and other similar BI tools
  • Strong written and verbal communication skills
  • Strong ability to work with current data warehouse and analytics design principles and concepts
  • Strong ability to handle a heavy workload with multiple projects and frequent interruptions
  • Strong ability to work in a changing, dynamic environment