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Software Engineer - NetSuite Administrator


PowerSchool | Business Application

Job purpose

The NetSuite Admin will support the ongoing maintenance of PowerSchool’s financial applications, primarily NetSuite, to ensure the continued delivery of innovative, high quality solutions that enable PowerSchool to accomplish its company and financial business objectives. This role will work cross-functionally with a variety of PowerSchool departments to maximize the value NetSuite provides to PowerSchool. This includes managing the day-to-day incoming requests from business users, understanding requirements and determining complexity, defining solution functionality, designing solutions, developing and maintaining solutions over time. The NetSuite Admin will be hands-on and be involved in the support of managing NetSuite in a diverse working environment.  This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.


Duties and Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provides leadership and guidance for managing full-lifecycle project implementation in NetSuite
  • Monitor incoming tickets and manage the allocation of those tickets to appropriate team resources
  • Support integration of NetSuite with other platforms, including Salesforce.com
  • Analyzes business needs and facilitate design, review & training sessions with technical and business stakeholders
  • Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating NetSuite across the organization
  • Manage system enhancement projects in accordance with established SDLC and agile methodologie
  • Create systems documentations including, business requirements documents, functional designs, user manuals, test scripts, test plans and training materials
  • Work collaboratively across teams and/or independently to design and build solutions on the NetSuite, SuiteScript, and SuiteBuilder platform using progressively complex capabilities including:
    • Administration of new enhancements like creation of custom functions, processes, forms, reports, and workflows
    • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
    • Manage security, users, roles, profiles, groups, queues and other NetSuite setup options as necessary
    • Serve as a subject matter expert on items related to NetSuite and SuiteApps
    • Provide support on solution requirements and recommendations
  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
  • Identify opportunities for automation to increase quality and speed of processes.
  • Prioritize tasks, manage time effectively and work on projects in parallel


Skills & Requirements


To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

  • Bachelor's Degree in Computer Science, Engineering or related technical field preferred
  • Track record of multiple successful NetSuite and similar ERP full-lifecycle implementation
  • Hands on knowledge of SuitScript 1.0/2.0


  • Has a professional image and builds strong relationships across functions
  • Excellent analytical, mathematical, and creative problem-solving skills
  • Excellent written and oral communication skills while maintaining objectivity and proper understanding of a problem or situation when placed under stressful conditions
  • Excellent listening and interpersonal skills with ability to communicate and explain complex concepts across functions and levels of the organization
  • Must have the ability to make recommendation to effectively resolve problems or issues using judgement that is consistent with standards, practices, policies, procedures, regulation or government law
  • Logical and efficient
  • Keen attention to detail
  • Ability to conduct research into NetSuite issues and related products as required
  • Ability to communicate ideas in both technical and user-friendly language
  • Highly self-motivated and directed and work well as with a team while learning software capabilities hands-on and willingness to be self-driven in ongoing skills development
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong customer service orientation
  • The ability to research and analyze various type of information from a variety of sources to determine best go forward path
  • Excellent understanding of the organization’s goals and objectives

    Preferred qualifications include:

  • Familiarity with NetSuite and/or other business applications including using business intelligence reporting tools
  • Familiarity with integrated application platforms and the impact of data quality on the successful transformation of information between systems
  • NetSuite SuiteFoundation and / or Administrator Certification
  • Master’s degree in Computer Science, Engineering, Math, Finance, Statistics or a related discipline