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Director, Product Management


MINDBODY | Product Development

The Director, Product Management will be responsible for overseeing all aspects of MINDBODY product development within a designated functional area, including direct management of both managers and individual contributors. The Director, Product Management will work cross-functionally with the UX Design, Research, Project Management, Engineering, Marketing, and go-to-market teams to empower their teams, develop and execute against their product vision, and ultimately define and achieve strategic business objectives.


  • Bachelor’s Degree in a technology or technical related field.
  • MBA or another graduate-level degree (preferred)
  • 12+ years of product management experience with increasing responsibility in a top-tier SaaS company
  • 7+ years of people management experience
  • Possesses a unique blend of business and technical savvy: a big-picture vision, the drive to make that vision a reality, and technical credibility to engage with world-class software developers
  • Intimate knowledge of key product management, agile development and UX-centered design principles
  • Demonstrated experience effectively communicating with senior leaders and executives
  • Track record of ownership and delivery of large, complicated projects on time and within scope
  • Certifications such as Scrum Master or PMP
  • Experience handling enterprise-level clients/customers
  • Exceptional organizational, analytical and problem-solving skills
  • Excellent leadership, communication and presentation skills both written and oral
  • Able to work well in a cross-functional, matrix management environment


  • Define and own product roadmap. Lead product development from conceptualization through launch: create actionable plans, work streams and tactics; deliver on those in support of business KPIs
  • Manage and inspire associate, regular, senior and group product managers towards execution of product roadmap
  • Attract, develop and retain top PDM talent
  • Formulate complex business plans, analyze the current competitive landscape, focus on ROI and convince senior leadership of the viability of strategic endeavors
  • Manage work-streams across the value chain, from product ideation to market and user research
  • Cultivate a deep understanding of the customer and work tirelessly to identify new opportunities to improve their experience
  • Work with product marketing, design, engineering, project management, and go-to-market functions to establish and improve the process for successful product delivery
  • Leverage data/analytics to make tactical and strategic product decisions
  • Identify and resolve strategic issues that may impair the organization’s ability to meet its strategic, financial, and technical goals
  • Plan, forecast and manage a product backlog
  • Manage the product roadmap for strategic area, setting expectations with all relevant stakeholders
  • Demonstrate favorable results through leadership and influencing multiple individuals and groups
  • Gather customer feedback to determine future iterations. Compare planned success metrics to actuals and ladder up product performance
  • All other duties as assigned