Private Equity Portfolio
Contact center software solutions and services that enable businesses to manage and optimize customer communications.
Aspect Communications Corporation was a leading provider of contact center software solutions and services that enable businesses to manage and optimize customer communications. Aspect’s global customer base included more than two-thirds of the Fortune 50 and leading corporations in a range of industries, including transportation, financial services, insurance, telecommunications, retail, and outsourcing, as well as large government agencies.
Aspect’s leadership in business communications solutions was based on two decades of experience and over 8,000 implementations deployed worldwide. The company was headquartered in San Jose, CA, with offices around the world.
Vista Equity Fund II invested $50 million in Aspect in January of 2003 in exchange for convertible preferred stock representing an approximately 30% stake in the company.